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Host - Part Time - San Diego Zoo

2 months ago

San Diego, California, United States San Diego Zoo Wildlife Alliance Full time
About the Role

We are seeking a highly skilled and customer-focused Host to join our team at the San Diego Zoo Wildlife Alliance. As a Host, you will be responsible for providing exceptional guest experiences and ensuring the smooth operation of our restaurant.

Key Responsibilities
  • Guest Services
    • Greets all guests entering the restaurant with a warm and welcoming smile.
    • Maintains a clean and organized environment, ensuring a positive experience for all guests.
    • Provides prompt and courteous service, ensuring guests feel valued and respected.
  • Seating and Reservations
    • Manages seating rotation, ensuring efficient and effective use of space.
    • Takes restaurant reservations, ensuring accurate and timely seating.
  • Communication and Teamwork
    • Communicates effectively with management staff, ensuring seamless operation of the restaurant.
    • Works collaboratively with servers and bus persons to ensure exceptional guest experiences.
  • Adaptability and Flexibility
    • Adapts to changing circumstances, ensuring the smooth operation of the restaurant.
    • Remains flexible and responsive to guest needs, ensuring a positive experience.
Requirements
  • Education and Experience
    • One year experience working in a fine dining restaurant environment.
  • Skills and Knowledge
    • Knowledge of zoo or safari park facilities, rules, and regulations.
    • Proper phone etiquette and basic usage and care of standard equipment.
    • Basic inventory controls and guest service standards and policies.
    • Uniform standards and performance standards.
    • Ability to multitask and prioritize to meet the demands of business.
    • Ability to work in a high-volume, fast-paced environment.
    • Effective communication and teamwork skills.
Perks and Benefits
  • Free admission to the San Diego Zoo and the San Diego Zoo Safari Park.
  • Family passes and complimentary tickets.
  • Local and in-house discounts.
  • Employee assistance program and wellness program.