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Banking Center Operations Manager

2 months ago

Kent, Washington, United States First Citizens Bank Full time
Job Summary

We are seeking a highly skilled and experienced Banking Center Operations Manager to join our team at First Citizens Bank. As a key member of our banking center team, you will be responsible for managing operations, providing exceptional customer service, and identifying sales opportunities to drive business growth.

Key Responsibilities
  • Customer Service and Sales: Foster strong relationships with customers, identify sales opportunities, and refer them to the appropriate bank partner.
  • Operations and Administration: Comply with all regulations, bank policies, and procedures to manage risk and ensure operational efficiency.
  • Team Leadership: Support the sales efforts of the banking center team and provide guidance and coaching to team members.
Requirements
  • Education: High School Diploma or GED
  • Experience: 2 years of experience in financial services, customer service, and bank operations or branch operations management
  • Skills: Financial literacy, knowledge of business lending, deposit, and cash management solutions, operations management
What We Offer

As a Banking Center Operations Manager at First Citizens Bank, you will have the opportunity to work with a talented team, develop your skills and expertise, and contribute to the success of our organization. We offer a comprehensive benefits program, competitive compensation, and opportunities for professional growth and development.