Technical Support Specialist

3 days ago


Chesapeake, Virginia, United States ARS-Rescue Rooter Full time
Job Summary

We are looking for a highly motivated Technical Support Specialist to join our team. In this role, you will be responsible for handling customer inquiries, troubleshooting technical issues, and resolving customer complaints in a professional and courteous manner.

As a Technical Support Specialist, you will work closely with our internal teams to identify and resolve technical issues that may impact customer satisfaction.

The ideal candidate will have a strong understanding of technical concepts and a passion for delivering exceptional customer service.

Responsibilities:

  • Handling customer inquiries via phone or email
  • Troubleshooting technical issues and resolving customer complaints
  • Collaborating with internal teams to identify and resolve technical issues

Compensation and Benefits:

  • Base salary: $17 per hour
  • Comprehensive benefits package, including medical, dental, and vision insurance
  • 401(K) plan with company match
  • Paid time off and holidays


  • Chesapeake, Virginia, United States Desktop & Depot Support Full time

    Job OverviewWe are seeking a highly motivated and career-driven Technical Support Specialist to join our growing team in Chesapeake, Virginia.About the RoleIn this role, you will provide exceptional workstation software break-fix support, IMAC services, image loads, asset recovery, asset tagging, printer support, and client center (tech bar)...


  • Chesapeake, Virginia, United States TEKsystems Full time

    Job OpportunityWe are seeking a highly skilled Technical Support Specialist to join our team in Chesapeake, VA. As a key member of our Customer Support Team, you will provide expert technical product support to clients, troubleshoot complex software application issues quickly and effectively.About the RoleAssist Technical Support Analysts to provide support...


  • Chesapeake, Virginia, United States Chesapeake Public Schools Full time

    About the PositionWe are seeking a skilled Technical Support Specialist to join our team at Chesapeake Public Schools. As a key member of our IT department, you will play a crucial role in ensuring the smooth operation of our computer systems and networks.This is a full-time position that requires a strong technical background, excellent communication...


  • Chesapeake, Virginia, United States TEKsystems Full time

    About the RoleWe are seeking a skilled Software Support Analyst to join our team in Chesapeake, VA. This is an entry-level position with opportunities for growth and professional development.Job DescriptionThe successful candidate will provide expert technical product support to clients, troubleshoot complex software application issues, and collaborate with...


  • Chesapeake, Virginia, United States TEKsystems Full time

    We are seeking a highly skilled Software Technical Support Specialist to join our team in Chesapeake, VA. As a key member of our Customer Support Team, you will provide expert technical product support to clients and troubleshoot complex software application issues quickly and effectively.The ideal candidate will have a degree in Computer Science with a...


  • Chesapeake, Virginia, United States MI Technical Solutions Full time

    Job SummaryWe are seeking a highly skilled Cybersecurity Solutions Specialist to join our team at MI Technical Solutions. This role will involve providing technical support to customers, operating and maintaining the Assured Compliance Assessment Solution (ACAS), and supporting network and application scanning as well as configuration assessments.As a...


  • Chesapeake, Virginia, United States MI Technical Solutions Full time

    MI Technical Solutions, a Woman-Owned Small Business (WOSB), is seeking an experienced Cybersecurity Specialist to join its team. With a strong background in Linux distributions and vulnerability scanning tools, this role requires a high level of technical expertise.The estimated salary for this position is around $120,000 - $180,000 per year, depending on...


  • Chesapeake, Virginia, United States MI Technical Solutions Full time

    Compliance Assessment Specialist Job DescriptionMI Technical Solutions is seeking a Compliance Assessment Specialist to join our team. The ideal candidate will have experience with network design, including installing, operating, and maintaining routers, switches, domain controllers, member servers, clients, etc., with a focus on the ACAS solution.About Our...


  • Chesapeake, Virginia, United States MI Technical Solutions Full time

    Job Title: ACAS Technical Lead PositionWe are seeking an experienced technical lead to join our team at MI Technical Solutions. The ideal candidate will have a strong background in vulnerability scanning and management tools, with a focus on the Assured Compliance Assessment Solution (ACAS) and Vulnerability Remediation Asset Management (VRAM) System.About...


  • Chesapeake, Virginia, United States TEKsystems Full time

    Job OverviewWe are seeking a highly skilled Software Support Associate to join our team in Chesapeake, VA.The ideal candidate will have a strong foundation in computer science and experience working with SQL databases and customer services.Key ResponsibilitiesThe successful candidate will be responsible for providing expert technical product support to...


  • Chesapeake, Virginia, United States General Dynamics Information Technology Full time

    OverviewWe are General Dynamics Information Technology, a global technology and professional services company that delivers consulting, technology, and mission services to every major agency across the U.S. government, defense, and intelligence community.Estimated SalaryThe estimated hourly rate for this position is between $22.08 - $29.50.About the JobThis...


  • Chesapeake, Virginia, United States MI Technical Solutions Full time

    Join a dynamic team at MI Technical Solutions, a Women-Owned Small Business providing diversified engineering and technical support services since 2004. Our company is headquartered in Chesapeake, VA with employees located near each of the Navy Fleet Centers within the continental United States, as well as Hawaii and Japan.About the JobWe are seeking an...


  • Chesapeake, Virginia, United States Prism Maritime Full time

    Job Title: Senior Technical Quality SpecialistEstimated Salary: $95,000 - $125,000 per yearAbout the CompanyPrism Maritime is a leading provider of quality control services in the maritime industry.We are seeking a highly skilled and experienced Senior Technical Quality Specialist to join our team in Chesapeake, VA.The successful candidate will be...


  • Chesapeake, Virginia, United States MI Technical Solutions Full time

    About the RoleMI Technical Solutions is a Women-Owned Small Business (WOSB) offering diversified engineering and technical support services since 2004. Our team works diligently to build a respected, results-oriented brand.Job SummaryThe Network System Installation Specialist is responsible for all phases of network system installations, including routing,...


  • Chesapeake, Virginia, United States MI Technical Solutions Full time

    **Job Overview:**MI Technical Solutions is seeking a skilled Project Coordinator Specialist to join our team in Chesapeake, VA.As a key member of our Wireless Connectivity Solutions team, you will be responsible for planning and conducting system and equipment installation projects in various areas. With a strong understanding of project management software...


  • Chesapeake, Virginia, United States MI Technical Solutions Full time

    We are seeking a skilled Cybersecurity Risk Management Specialist to support our MI Technical Solutions SCORE program development by establishing adequate and reliable security policies and procedures for Commander Navy Regional Maintenance Command (CNRMC) and the oversight of Regional Maintenance Centers (RMC) Enterprise security programs, including...


  • Chesapeake, Virginia, United States Desktop & Depot Support Full time

    About the RoleThis Desktop Support position requires working onsite in Chesapeake, Virginia. Must be within driving distance and willing to work on-site.The estimated salary range for this role is $40,000 - $60,000 per year, depending on experience.Duties include:Provide workstation software break-fix supportIMAC – PC install, moves, adds, and changesImage...


  • Chesapeake, Virginia, United States MI Technical Solutions Full time

    Job Title: Facility Security SpecialistOverviewMi Technical Solutions seeks a highly skilled Facility Security Specialist to ensure the security of our facility and protect sensitive information.About the RoleThis position involves assisting in the enforcement of security policies and procedures, including obtaining necessary accounts to perform required...


  • Chesapeake, Virginia, United States Hope Springs Veterinary Full time

    About Hope Springs VeterinaryAt Hope Springs Veterinary, we strive to create a supportive environment where our team members can grow and make a difference in the lives of pets and their owners. As a Veterinary Support Specialist, you will have the opportunity to work alongside our experienced veterinarians and contribute to delivering exceptional patient...


  • Chesapeake, Virginia, United States ENGINEERING SERVICES NETWORK, Inc. Full time

    **Job Title:** Logistics Specialist for Technical Data DevelopmentAt ENGINEERING SERVICES NETWORK, Inc., we are seeking a highly skilled Logistician II to join our team. This role is located on-site at our office in Chesapeake, VA, and does not require extensive travel.As a Logistician II, you will be responsible for performing logistical functions,...