Technical Support Specialist
3 days ago
We are looking for a highly motivated Technical Support Specialist to join our team. In this role, you will be responsible for handling customer inquiries, troubleshooting technical issues, and resolving customer complaints in a professional and courteous manner.
As a Technical Support Specialist, you will work closely with our internal teams to identify and resolve technical issues that may impact customer satisfaction.
The ideal candidate will have a strong understanding of technical concepts and a passion for delivering exceptional customer service.
Responsibilities:
- Handling customer inquiries via phone or email
- Troubleshooting technical issues and resolving customer complaints
- Collaborating with internal teams to identify and resolve technical issues
Compensation and Benefits:
- Base salary: $17 per hour
- Comprehensive benefits package, including medical, dental, and vision insurance
- 401(K) plan with company match
- Paid time off and holidays
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