Technical Support Specialist
3 weeks ago
We are seeking a skilled Technical Support Specialist to join our team at Chesapeake Public Schools. As a key member of our IT department, you will play a crucial role in ensuring the smooth operation of our computer systems and networks.
This is a full-time position that requires a strong technical background, excellent communication skills, and the ability to work independently with minimal supervision.
The ideal candidate will have a minimum of three years of experience in maintaining and repairing electronic computer equipment, with at least two years of experience working in a network environment.
Salary: $65,000 - $85,000 per year, depending on qualifications and experience.
Key Responsibilities:
- Maintain and repair computer equipment, including desktops, laptops, servers, and peripherals.
- Install, configure, and troubleshoot network equipment, including routers, switches, and firewalls.
- Provide technical support to staff and students, both in person and remotely.
- Perform routine maintenance tasks, such as software updates and backups.
- Collaborate with other IT staff to resolve complex technical issues.
Requirements:
- Bachelor's degree in Computer Science, Information Technology, or related field.
- Minimum of three years of experience in maintaining and repairing electronic computer equipment.
- At least two years of experience working in a network environment.
- A+ certification required; Network+ certification preferred.
- Valid driver's license.
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