Clinical Operations Coordinator

17 hours ago


Aragüés del Puerto, Huesca, United States Children's National Hospital Full time
Job Summary

We are seeking a highly organized and detail-oriented Clinic Operations Representative to join our team at Children's National Hospital. In this role, you will provide exceptional patient services and administrative support in clinic operations, ensuring a seamless experience for our patients and families.

Key Responsibilities
  • Provide patient services and administrative support in clinic operations, including scheduling, registration, and billing.
  • Collect and verify demographic and insurance information, ensuring accuracy and compliance with department standards.
  • Reschedule appointments and notify patients of changes, as needed.
  • Collect co-payments, deposits, and payments in full, and provide receipts to patients.
  • Verify insurance eligibility and obtain pre-authorization/referral information, as required.
  • Utilize various systems to verify patient information and ensure accuracy.
  • Perform billing preparation, including reconciling schedules and ensuring accounts are set up for billing.
  • Provide excellent customer service, responding to patient inquiries and resolving issues in a timely and professional manner.
Requirements
  • High School Diploma or GED (required)
  • 1 year of experience in billing, patient registration, and scheduling, medical insurance verification, and insurance screening (required)
  • Broad clinic knowledge, customer service skills, and computer knowledge necessary
  • Microsoft Office experience preferred (Word & Excel)
  • Ability to type a minimum of 35 words per minute required
What We Offer

As a Clinic Operations Representative at Children's National Hospital, you will have the opportunity to work in a dynamic and supportive environment, with a team of dedicated professionals who are passionate about delivering exceptional patient care. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.

If you are a motivated and detail-oriented individual who is passionate about delivering exceptional patient services, we encourage you to apply for this exciting opportunity.



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