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Customer Service Representative

2 months ago

Maitland, Florida, United States New Season Treatment Centers Full time
About This Role

This position is responsible for providing exceptional customer service to individuals seeking treatment at New Season Treatment Centers. The primary focus will be on interfacing with customers via inbound phone calls to set intake appointments and address their concerns.

Key Responsibilities
  • Respond to customer inquiries and provide information about treatment options
  • Set appointments for intake and coordinate with treatment teams
  • Address customer concerns and resolve issues in a timely and professional manner
  • Collaborate with treatment teams to ensure seamless customer experience
Requirements
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong problem-solving skills and ability to think critically
  • Knowledge of treatment options and services offered by New Season Treatment Centers

Why Work with Us?

New Season Treatment Centers is a leading provider of treatment services, and we're committed to delivering exceptional care to our customers. As a member of our team, you'll have the opportunity to make a real difference in people's lives and work in a dynamic, supportive environment.