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Client Support Specialist
2 months ago
Are you seeking a fulfilling career? Do you want to leverage your administrative skills without being confined to a traditional office environment?
At Sterland Solutions, we value your contributions in a dynamic and impactful business. Our clients require dedicated personnel for testing during various shifts, including after incidents, to ensure safety for both the public and employees.
If you possess the drive and eagerness to learn, we are ready to invest in your growth as part of our expanding team.
Your responsibilities will include:
- Welcoming and assisting clients
- Conducting tests and providing services
- Performing data entry and managing phone communications
You will also have the opportunity to join our clinical testing team, offering services to customers during onsite and after-hours testing. A personal vehicle may be required for onsite testing, providing you with additional hours if desired.
Position details:
- Office hours are Monday to Friday, 9:00 AM - 5:00 PM, with potential after-hours work available.
- We are open to part-time arrangements as well.
Requirements:
- Successful completion of a criminal background check and drug screening (including THC).
Ideal candidates will exhibit:
- Energy and enthusiasm
- A strong desire to learn our industry
- Excellent phone communication skills
- An outgoing and friendly demeanor
Essential skills include:
- Attention to detail in data entry
- Proficiency in Excel and Word, with a willingness to learn
- Customer service-oriented telephone skills
- A readiness to learn and adapt
- Comfort with handling various specimen types
Optional qualifications:
- Fluency in English and Spanish
- Previous sales experience
- Certification as a Breath Alcohol Technician (BAT)
Job Types: Full-time, Part-time
Salary: Starting at $17.50 per hour
Experience level: 1 year
Work setting: In-person
Education: High school diploma or equivalent preferred