Customer Service Liaison

3 weeks ago


Clifton, New Jersey, United States Papillon Ribbon & Bow Inc Full time

We are seeking a highly motivated Customer Service Representative to join our team at Papillon Ribbon & Bow Inc.

As a key member of our customer service department, you will be responsible for providing exceptional service to our clients by answering product and service questions, processing orders, and resolving any issues that may arise.

The ideal candidate will have prior customer service experience, excellent communication skills, and the ability to work well under pressure.

A competitive salary of $50,000 - $60,000 per year is offered, depending on experience. In addition to a comprehensive benefits package, we offer a dynamic and supportive work environment that encourages growth and development.

Duties:

  • Maintain a respectful and positive attitude at all times
  • Attract potential customers by answering product and service questions and suggesting information about other products and services
  • Receive, process, and verify the accuracy of customers' orders using internal computer systems and customer purchase orders

Skills/Qualifications:

  • Prior customer service experience
  • Rapid learning skills
  • Detail-oriented analytical problem-solving and quality focus


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