Sales Support Specialist

2 days ago


Rowland Heights, California, United States Packaging Corporation of America Full time
About the Position

Packaging Corporation of America is a leading manufacturer of corrugated packaging products. We are seeking a Sales Support Specialist to join our team and provide exceptional service to our customers.

In this role, you will be responsible for responding to customer inquiries, processing orders, and resolving issues related to product availability, pricing, and delivery.

Your primary focus will be on building strong relationships with customers, colleagues, and stakeholders to drive business growth and success. You will work closely with internal departments to ensure seamless order fulfillment, accurate invoicing, and timely delivery.

Key Accountabilities
  • Respond to customer inquiries and resolve issues related to product availability, pricing, and delivery
  • Process and track customer orders from receipt to completion
  • Collaborate with cross-functional teams to address customer concerns and resolve issues
  • Provide clear and concise communication to customers regarding order status, product availability, and delivery schedules


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