Healthcare Operations Manager
4 weeks ago
Serenity Healthcare, LLC is a leader in the field of healthcare technology, utilizing advanced medical devices to provide long-term success for patients. Our innovative approach and patient-centered care have revolutionized the field of healthcare, providing patients with access to TMS treatment.
Job SummaryWe are seeking a committed leader to join our team as a Healthcare Operations Manager. This is a unique opportunity to build a career in healthcare operations management with no healthcare experience required. Our proven clinical model has led to 130% growth year over year, and we are looking for individuals who are interested in refining their leadership skills to launch a career in healthcare.
Responsibilities- Lead a team to provide exceptional patient experience and outcomes
- Conduct daily operations, including staff scheduling, office administration, and performance management
- Take ownership of team, office, and patient outcomes
- Understand and connect patients with Serenity's treatment options
- Provide support for 1 to 3 providers
- Train and educate new provider assistants
- High School Diploma/GED
- Strong customer service mindset
- Minimum of 3 years of management or leadership experience
- Excellent verbal and written communication, and basic math skills
- Well-versed in de-escalation skills and ability to connect with individuals
- Superior Operations Management training in the healthcare industry
- Accelerated healthcare career growth - rapid advancement opportunities
- Healthcare premiums paid at 90% by Serenity (Medical, Dental, Vision) and 401K
- 20 days off annually (10 PTO days and 10 Holidays)
- Employee access to Serenity's treatment options
Trigger Warning: Working with suicidal patients, listening to trauma from PTSD patients, and having a responsibility to support these patients may be triggering for some people.
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