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CityWalk Operations Manager
1 month ago
The CityWalk Manager on Duty is responsible for overseeing the day-to-day operations of CityWalk, ensuring an exceptional guest and team member experience. This role requires strong communication and leadership skills, with a focus on partnering with various departments to achieve operational excellence.
Key Responsibilities:- Active participation in daily operations, with a focus on guest flow, show quality, and safety.
- Decision-making and problem-solving, with a focus on resolving guest and team member impacts.
- Leadership and guidance, with a focus on training and developing team members.
- Financial management, with a focus on operating within defined budgets.
- Environmental, Health & Safety responsibilities, with a focus on following established policies and procedures.
- High school degree or GED required; Bachelor's degree in Hospitality Management or Business preferred.
- 3+ years of experience in a multifunction Food & Beverage or theme park operation required.
Universal Orlando Resort is an equal opportunity employer, committed to providing a safe and inclusive work environment. We offer a competitive compensation package and opportunities for professional growth and development.
