Mortgage Collections Team Lead
14 hours ago
LoanCare, a leading provider of mortgage loan subservicing, is seeking a highly skilled Collections Team Lead to join our team. As a Collections Team Lead, you will be responsible for leading a team of collections specialists in managing delinquent mortgage loans and ensuring timely payments from borrowers.
Key Responsibilities:- Lead a team of collections specialists in managing delinquent mortgage loans
- Develop and implement strategies to improve collections performance and reduce delinquencies
- Collaborate with other departments, such as loan servicing and loss mitigation, to ensure seamless communication and efficient processing of loan modifications and workouts
- Monitor and analyze collections performance metrics to identify areas for improvement and implement corrective actions
- Provide training and guidance to collections specialists to ensure they have the necessary skills and knowledge to perform their duties effectively
- Stay up-to-date with changing regulations and industry developments to ensure compliance and optimal performance
- 3+ years of experience in mortgage collections or a related field
- Proven leadership and management skills, with experience in leading teams and developing strategies to improve performance
- Excellent communication and interpersonal skills, with the ability to work effectively with colleagues, management, and external stakeholders
- Strong analytical and problem-solving skills, with the ability to analyze complex data and develop effective solutions
- Ability to work in a fast-paced environment and prioritize multiple tasks and deadlines
- A competitive salary and benefits package
- Opportunities for professional growth and development
- A dynamic and supportive work environment
- Recognition and rewards for outstanding performance
LoanCare is an Equal Opportunity Employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity and promotes equal opportunities for all employees.
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