Collections Specialist

2 days ago


Virginia Beach, Virginia, United States PeopleShare Full time
Job Title: Front End Collections CSR

We are seeking a highly skilled and experienced Front End Collections CSR to join our team at PeopleShare. As a Front End Collections CSR, you will be responsible for collecting subprime automobile accounts through our automated dialer system, handling customer service issues, and processing related paperwork.

Key Responsibilities:
  • Collect subprime automobile accounts through our automated dialer system
  • Handle customer service issues and process related paperwork
  • Negotiate payment arrangements on customer accounts
  • Basic skip tracing
  • Adhere to company policies and procedures, as well as state and federal regulations
Requirements:
  • Minimum of 1 year of collections experience in a Call Center environment
  • Ability to communicate effectively and professionally both verbally and in writing
  • Organized and efficient
  • Adaptability and punctuality
  • Ability to multi-task with strong negotiation skills
  • Proficient in dialer and skip tracing capabilities
  • Bilingual in Spanish is a plus
What We Offer:
  • Full medical benefits from day 1
  • Chance to work with top companies in the area
  • Immediate ability to work with 15+ different companies by applying once
  • More local offices than any other agency, so if you would relocate we could be a resource for you
  • Weekly pay through direct deposit
  • Earn referral bonuses
  • We offer coaching to help you ace your interview


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