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Assistant General Manager
2 months ago
The Assistant General Manager is a key member of the hotel management team, responsible for driving revenue growth, controlling costs, and ensuring exceptional guest experiences. This role requires a strong leader who can motivate and develop a high-performing team, while maintaining the highest standards of hotel operations.
Key Responsibilities- Revenue Growth: Develop and implement strategies to increase revenue, including sales efforts, marketing initiatives, and partnerships.
- Cost Control: Monitor and manage hotel expenses, ensuring compliance with budgetary guidelines and identifying areas for cost reduction.
- Guest Experience: Foster a culture of exceptional guest service, ensuring that all interactions are attentive, friendly, courteous, and efficient.
- Team Development: Recruit, train, and develop a high-performing team, providing coaching, counseling, and disciplinary actions as needed.
- Hotel Operations: Oversee daily hotel operations, including front office, housekeeping, food and beverage, and engineering departments.
- Financial Management: Prepare and manage the hotel's budget, forecasting revenue and expenses, and analyzing financial data to inform business decisions.
- Compliance: Ensure compliance with all relevant laws, regulations, and company policies, including safety and security protocols.
- Education: Bachelor's degree in Hospitality, Business Administration, or related field.
- Experience: At least 5-6 years of progressive experience in hotel management, with a proven track record of success in revenue growth, cost control, and team development.
- Skills: Strong leadership and communication skills, with the ability to motivate and develop a high-performing team. Proficient in financial management, including budgeting, forecasting, and financial analysis.
- Personal Qualities: Warm and friendly demeanor, with a strong commitment to exceptional guest service and hotel operations.
