Customer Service Liaison

2 weeks ago


North Wales, Pennsylvania, United States Savers | Value Village Full time

At Savers / Value Village, we're on a mission to champion reuse and inspire a future where secondhand is second nature. As a Customer Service Associate, you'll play a vital role in creating an awesome experience for our customers, donors, and fellow team members.

About Us

We're one of the largest for-profit thrift operators in the US, Canada, and Australia, with a business model that people love for its impact on the planet and local communities. Our brands include Savers, 2nd Ave, Value Village, Unique, Village des Valeurs, and Savers Australia.

What You Can Expect

You'll work in a purpose-driven company that values diversity, equity, and inclusion. Our team members are passionate about making a difference, and we invest in their career growth and development. With our aggressive store expansion plans, there are opportunities for advancement and professional growth.

Job Description

As a Customer Service Associate, your responsibilities will include:

  • Providing exceptional customer service and support
  • Assisting donors and answering questions about our donation process
  • Working collaboratively with fellow team members to achieve sales goals and improve customer satisfaction

Benefits include comprehensive onboarding and training, in-house expertise through our training department (Savers University), and a range of benefits, including bundled health plans, company-paid life insurance, and a 401(k) plan with generous company matching contributions.

The estimated salary for this position is $45,000 - $60,000 per year, based on location and experience. If you're passionate about sustainability, community engagement, and delivering exceptional customer experiences, we encourage you to apply.



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