E-commerce Live Streaming Operations Specialist

17 hours ago


New York, New York, United States NIGHTSEA Full time

About the Role:

Nightsea, a cross-border e-commerce company selling high-quality products to global consumers, is seeking an E-commerce Live Streaming Operations Specialist to join our team.

This role involves overseeing live streaming e-commerce activities on TikTok, setting up and operating live stream sessions, planning content, analyzing performance data, and optimizing the sales process in real-time.

Main Responsibilities:

  • Lead the on-site management and operations of live streaming e-commerce on TikTok.
  • Set up live stream rooms, plan and execute live stream sessions, and identify and highlight product selling points.
  • Analyze live stream data, control the flow of live sessions, and manage sales rhythm.
  • Oversee daily operations of TikTok live stream hosts, tracking revenue data, conducting post-event reviews, and performing data analysis for each broadcast.
  • Develop optimization plans based on insights.
  • Develop a deep understanding of e-commerce products, their key selling points, and characteristics.
  • Refine product explanations, create scripts for live stream hosts, research user profiles, and provide product optimization recommendations to product and brand partners based on live stream outcomes.
  • Be data-driven, monitoring real-time audience data during live streams, providing immediate feedback to on-site hosts, and adjusting sales rhythm and content to maximize live stream revenue.

Requirements:

  • Bachelor's degree or equivalent practical experience.
  • Strong written and verbal communication skills in both Chinese and English.
  • Excellent interpersonal skills, with the ability to effectively communicate with both team members and customers.
  • A proactive learner with a strong sense of initiative and problem-solving abilities.
  • High levels of coordination and adaptability to manage changing circumstances and priorities.
  • Ability to maintain composure under pressure, with a strong aptitude for handling disputes and emergencies.
  • Strong interest in the e-commerce live streaming industry, with a keen ability to learn and stay updated on industry trends and developments.
  • Familiarity with short videos, TikTok, and other overseas social media platforms is essential.

Benefits:

  • Full time/Part time position.
  • Healthcare Insurance (Medical, Dental, Vision).
  • Paid Holidays.
  • PTO.
  • Flexible Schedule.
  • Competitive Pay ($55,000.00 - $65,000.00 per year).
  • Career Advancement.


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