E-commerce Operations Manager

1 day ago


New York, New York, United States Solomon Page Full time
E-Commerce Operations Manager Job Description

We are seeking an experienced E-Commerce Operations Manager to join our team at Solomon Page. This full-time position is responsible for overseeing the daily operations and enhancements of our e-commerce platform, including content updates, seasonal refreshes, and merchandising strategies. The ideal candidate will have over 5 years of experience in e-commerce and digital marketing, with expertise in e-commerce strategies, digital marketing tactics, and data analysis.

**Responsibilities:**
* Manage daily operations and enhancements for the e-commerce platform, including content updates, seasonal refreshes, and merchandising strategies.
* Ensure seamless data synchronization from Netsuite to Shopify and the custom B2B portal, focusing on data accuracy and reliability.
* Collaborate with technical teams (both local and offshore) to implement upgrades, resolve issues, and validate that enhancements meet business needs.
* Coordinate product launches, promotional activities, markdowns, and inventory reserves in alignment with the marketing schedule.
* Regularly assess and improve user experiences across retail and B2B platforms, ensuring alignment with customer expectations and business goals.

**Requirements:**
* Over 5 years of experience in e-commerce, digital marketing, or similar fields, ideally managing high-traffic platforms.
* Bachelor's degree in a relevant field such as Marketing, Communications, Business, or equivalent.
* Expertise in e-commerce strategies, digital marketing tactics, and leveraging data to inform decisions.
* Proficient in platforms like Netsuite, Shopify, and Klaviyo, with a demonstrated ability to work alongside technical teams for system updates and enhancements.

**Estimated Salary:** $85,000 - $105,000 per year.

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