Beverage Support Specialist

2 months ago


Chicago, Illinois, United States Hornblower Cruises and Events Full time

Hornblower Cruises and Events is in search of a Beverage Support Specialist.

About You:

The ideal candidate will be flexible, energetic, and exemplify the core values of our service philosophy.

About the Opportunity:

The successful candidate will assist bartenders in delivering exceptional service. Responsibilities include ensuring the bar is well-stocked, organized, and maintained to the highest cleanliness standards. This position reports directly to the Food and Beverage Manager.

Key Responsibilities:

Deliver outstanding hospitality to guests and colleagues as per our service standards. Assist in opening and closing procedures, including cleaning surfaces, equipment, and other items. Set up and dismantle the bar area, ensuring it is stocked and cleaned according to established protocols. Maintain cleanliness and safety in the bar and surrounding areas, including washing glasses, utensils, and equipment. Ensure the bar is adequately supplied with beverages, glassware, straws, mixology tools, and garnishes. Fill ice bins as required. Create visually appealing displays of popular liquors for customer engagement. Monitor stock levels and communicate when supplies need replenishing. Arrive prepared and on time for scheduled shifts. Adhere to uniform and grooming standards. Keep the bar area free of litter and debris. Collaborate with bartenders to identify restocking needs at the end of service. Remove mats from the bar area for cleaning. Assist with closing duties, including cleaning, organizing, and restocking. Perform additional tasks as assigned.

Requirements & Qualifications:

Must be at least 21 years of age. Ability to stand and walk for extended periods. High School Diploma or equivalent required. Minimum of one year of prior experience in a bar environment. A vibrant and enthusiastic demeanor is essential. Must effectively communicate both written and verbally with guests and team members. Basic understanding of food allergens is preferred. Ability to lift at least 50 pounds. Availability to work weekends and major holidays is required.

About Us:

Hornblower Cruises and Events is dedicated to providing unforgettable experiences on water and land. Our extensive history of growth and innovation has led to a diverse portfolio that welcomes millions of guests each year. If you are a motivated team player who thrives in a collaborative environment, this could be the perfect opportunity for you.

Commitment to Diversity:

We are proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not tolerate discrimination or harassment based on race, color, religion, national origin, sex, age, sexual orientation, gender identity or expression, disability, veteran status, or any other characteristic protected by law.

We encourage all qualified applicants, including those with past arrest or conviction records, to apply.

#priority-acq



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