Luxury Retail Sales Associate

2 weeks ago


Austin, Texas, United States Longchamp Full time
{"title": "Luxury Retail Sales Associate", "description": "

At Longchamp, we're seeking a talented Part-time Luxury Retail Sales Associate to join our team at Nordstrom at Domain Northside, Austin. This is an hourly base + bonus position.

As a Luxury Retail Sales Associate, you'll be responsible for creating an exceptional customer experience, generating and maximizing sales, and maintaining extensive knowledge of our products and merchandise care.

Key responsibilities include:

  • Generating and maximizing sales through effective client persuasion.
  • Maintaining extensive knowledge of products and merchandise care.
  • Staying updated on new items, customer service guidelines, and store policies.
  • Developing and managing client books to foster long-term relationships.
  • Adhering to customer service guidelines, including proper greeting etiquette, handling returns, exchanges, transfers, and loss prevention.
  • Gift wrapping and bagging items for customers.
  • Assisting with mailings, answering phones, and processing phone orders.
  • Contributing to floor moves, merchandising, and display efforts.
  • Supporting processing and replenishing of merchandise.
  • Tagging merchandise as needed, not limited to sales periods.
  • Maintaining a clean and orderly sales floor, adhering to high standards of general housekeeping.

Requirements:

  • High School Diploma (or GED) required, plus a degree in Fashion or related field, equivalent work experience, or education.
  • Three plus years of high-end retail, boutique, or sales experience.
  • Proficient in inventory management, customer sales, and merchandising.
  • Skilled in Cegid transactions, including sales, returns, exchanges, item/customer lookups, CRM, and reports, following Cegid Manual guidelines.
  • Proficient in UPS System for shipment preparation and processing.
  • Familiar with Microsoft Excel, Outlook, and Word for basic office tasks.
", "lang_code": "en"}

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