Luxury Retail Sales Associate

3 weeks ago


Austin, Texas, United States Longchamp USA Inc Full time
Job Description

La Maison Longchamp is a renowned luxury brand seeking a talented Part-time Luxury Retail Sales Associate to join our team in Austin, Texas.

As a Part-time Luxury Retail Sales Associate, you will be responsible for generating and maximizing sales through effective client persuasion, maintaining extensive knowledge of products and merchandise care, and staying updated on new items, customer service guidelines, and store policies.

Key responsibilities include:

  • Develop and manage client books to foster long-term relationships.
  • Adhere to customer service guidelines, including proper greeting etiquette, handling returns, exchanges, transfers, and loss prevention.
  • Gift wrap and bag items for customers.
  • Assist with mailings, answer phones, and process phone orders.
  • Contribute to floor moves, merchandising, and display efforts.
  • Support processing and replenishing of merchandise.
  • Tag merchandise as needed, not limited to sales periods.
  • Maintain a clean and orderly sales floor, adhering to high standards of general housekeeping.

Benefits include:

  • Eligible for Medical, Dental, and Vision coverage after 30 days of hire
  • Company-paid Life and AD&D insurance after 30 days of hire
  • 401k Retirement Plan with company match
  • Gym Reimbursement
  • PTO days
  • Bonus eligibility
  • Local management and a family-run business where your work will be recognized.

The ideal candidate must be able to fulfill all the physical requirements of this job, with or without reasonable accommodation.

Requirements:

  • High School Diploma (or GED) required, plus a degree in Fashion or related field, equivalent work experience, or education.
  • Three plus years of high-end retail, boutique, or sales experience.
  • Proficient in inventory management, customer sales, and merchandising.
  • Skilled in Cegid transactions, including sales, returns, exchanges, item/customer lookups, CRM, and reports, following Cegid Manual guidelines.
  • Proficient in UPS System for shipment preparation and processing.
  • Familiar with Microsoft Excel, Outlook, and Word for basic office tasks.


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