Housekeeping Service Associate

2 weeks ago


Aliso Viejo, California, United States Surf & Sand Resort Full time
Position: Housekeeping Room Attendant (Full-time)

Job Category: Housekeeping

Requisition Number: HOUSE002073

Join our dedicated team at Surf & Sand Resort, where we take pride in providing exceptional service in a stunning beachfront environment. As a Housekeeping Room Attendant, you will play a vital role in ensuring our guests enjoy a clean and welcoming atmosphere during their stay.

We are seeking enthusiastic individuals who are committed to creating memorable experiences for our guests. Our family-owned business values personal connections and strives to treat every team member and guest like a lifelong friend.

In this role, you will be responsible for maintaining the cleanliness and orderliness of assigned guest rooms. Your attention to detail and commitment to high standards will contribute to the overall guest experience.


Key Responsibilities:
  • Effectively communicate guest requests to supervisors in a timely manner.
  • Perform routine cleaning tasks in guest rooms, including vacuuming, mopping, dusting, and sanitizing bathrooms.
  • Replace linens and towels, and replenish amenities according to established standards.
  • Meet performance and productivity standards set by the hotel.
  • Utilize mobile technology for job assignments and to update room status.
  • Conduct deep cleaning tasks as scheduled.
  • Report maintenance needs and deficiencies in guest rooms promptly.

Qualifications:

Basic proficiency in English is required, along with the ability to follow simple verbal and written instructions. Familiarity with chemical labels is preferred. Previous experience in hotel housekeeping is advantageous.


Skills and Attributes:
  • Detail-oriented and organized.
  • Safety-conscious with high quality standards.
  • Friendly and courteous demeanor.
  • Strong verbal communication skills.
  • Team player with a focus on customer service.
  • Able to work independently with minimal supervision.
  • Reliable and trustworthy.

Physical Requirements:

This position requires standing and walking for extended periods, bending, stooping, and reaching to perform tasks. You will need to handle and move objects weighing up to 40 lbs. regularly and navigate stairs frequently.

Surf & Sand Resort is an equal opportunity employer, committed to fostering a diverse workforce and inclusive culture. All qualified applicants will receive consideration for employment without regard to race, religion, national origin, sex, sexual orientation, age, disability, marital status, or any other status protected by law.



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