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Office Management Associate

2 months ago


Aliso Viejo, California, United States Pacifica Hotels Full time

Pacifica Hotels is in search of a proactive and organized Administrative Office Specialist to enhance their home office team. The selected candidate will play a crucial role in ensuring the efficient functioning of the front desk and shared spaces within the office environment.

KEY RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO:

Welcome and assist visitors upon their arrival. Oversee the management of incoming and outgoing mail and deliveries. Handle office email communications and phone inquiries. Maintain and organize inventories for kitchen supplies and mailroom essentials. Coordinate and manage meeting room schedules. Process and track gift certificate requests. Respond to emails and direct inquiries to the relevant departments. Support special projects and assignments within the office. Assist in processing invoices related to office operations. Ensure that all communal areas are clean, organized, and well-maintained. Perform general office tasks as required, including copying, faxing, scanning, and filing. Provide support to other administrative staff during their absence.

REQUIRED QUALIFICATIONS:

Excellent written and verbal communication abilities. Strong organizational and time management skills. Exceptional customer service and interpersonal skills. Friendly and service-oriented demeanor. Attention to detail is essential.

KNOWLEDGE AND EXPERIENCE:

A commitment to professionalism and confidentiality, with a focus on delivering outstanding customer service. Proficient understanding of business English, spelling, punctuation, and office procedures. Demonstrated expertise in using MS Office applications such as Word, Excel, and Outlook.

SKILLS AND ABILITIES:

Ability to consistently exhibit courtesy and enthusiasm in person and over the phone. Capacity to take initiative and work independently. Strong organizational skills with the ability to maintain thorough and accurate records. Ability to perform under pressure and meet deadlines. Proficient in professional written and verbal communication. Capability to shift focus between broader objectives and immediate tasks as necessary. Competence in operating and troubleshooting general office equipment. Flexibility to adjust work hours and be available as business needs change.

PHYSICAL REQUIREMENTS:

The role involves standing, sitting, walking, and using keyboards for extended periods. The ability to lift up to 25 lbs is required.

COMPENSATION AND BENEFITS:

The pay range for this position is $19-$21/hour. Comprehensive health benefits, including medical, dental, and vision insurance, along with a 401(k) plan, vacation, and sick leave, are provided. Additionally, a Team Member Travel Program is available, allowing team members to explore sister properties at exclusive rates.