Director of Operations and Customer Experience

7 days ago


St Louis, Missouri, United States Waterway Carwash Full time
Operations Manager - St. Louis

We are seeking an experienced Operations Manager to lead our renowned Manager Training and Development Program in the St. Louis area.

About Us

Waterway Carwash is a leading provider of car wash services, committed to delivering exceptional customer experiences while promoting a safe and healthy environment for our employees and customers.

Job Summary

The successful candidate will have the opportunity to develop leadership skills while managing store operations and delivering excellent customer service. This role offers a clear path to advancement and a chance to work in a fast-paced, outdoor environment.

Responsibilities
  • Customer Service: Provide exceptional customer service, ensuring a positive visit for every customer.
  • Store Operations: Manage daily operations, including staff scheduling, inventory management, and equipment maintenance.
  • Leadership Development: Participate in our Manager Training and Development Program, gaining valuable business management experience and developing leadership skills.
Requirements

To be successful in this role, you will need:

  • An associate's degree or higher (or current college senior) OR at least 2 years' experience in supervisory or management roles.
  • Excellent communication and leadership skills.
  • Able to work a retail schedule, including weekends and holidays.
Compensation and Benefits

We offer a competitive salary, estimated around $45,000 per year, based on 45 hours per week, as well as:

  • Medical, dental, and vision insurance coverage.
  • Casual uniforms provided.
  • FREE CAR WASHES & FUEL DISCOUNTS.

We are an equal opportunity employer and welcome applications from diverse candidates.



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