Xfinity Retail Sales Consultant

3 days ago


Katy, Texas, United States Comcast Full time
Job Summary

Comcast is seeking a highly motivated and customer-focused Sales Consultant to join our team. As a Sales Consultant, you will be responsible for assisting and consulting with customers on our products and services, utilizing your knowledge, skills, and technology to achieve a world-class sales and service experience.

Key Responsibilities
  • Represent our products and services by sharing and demonstrating product and sales know-how with customers, providing product demonstrations to educate customers on full product capabilities.
  • Take a customer-first approach with all customer interactions, listening and evaluating customer needs and providing appropriate solutions.
  • Achieve sales and customer experience goals and objectives.
  • Provide comprehensive customer onboarding activities and ensure customers fully understand how to use and manage all company products/services and gain their consent.
  • Perform operational and administrative tasks, partner with customer care to resolve customer issues, and consistently demonstrate sales excellence and professionalism with integrity and a warm and friendly demeanor to customers and teammates.
  • Comply with all company and retail operational policies and procedures, complete training requirements, and actively engage in team huddles and learning.
  • Know and understand sales compensation plan and its key elements, and be able to work a flexible schedule that includes evenings, weekends, holidays, variable schedule(s), and overtime as needed.
Requirements
  • High School Diploma / GED (Required)
  • 2-5 Years of Relative Work Experience
What We Offer
  • Base Pay: $15.80
  • Total Target Compensation (Base Pay plus Targeted Commission): $23.49
  • Uncapped Commission, Day One Benefits, Courtesy TV & Internet, and a $1500 Signing Bonus (subject to terms and exclusions)
Why Comcast?

We are proud to be an equal opportunity workplace and consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.



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