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Fashion Sales Consultant

2 months ago

Katy, Texas, United States Chico's Full time
Join Our Dynamic Team

We are a stylish organization committed to providing a unique shopping experience that empowers women to showcase their personal style.

POSITION OBJECTIVE:

The Sales Associate plays a vital role in assisting Management to foster a customer-centric and product-oriented sales environment, where our core values and guiding principles are integral to all store operations. This includes ensuring an exceptional customer experience while maximizing profitability.

We take pride in our work and believe that our teams create an extraordinary workplace for growth and learning.

FUNCTIONAL RESPONSIBILITIES:
Achieving Sales Goals
  • Attains company sales targets by employing effective sales techniques and sharing product knowledge with customers; suggests merchandise options or assists in locating items based on customer preferences.
  • Keeps abreast of current promotions and sales; upholds pricing and visual merchandising standards.
  • Adheres to merchandise handling, presentation, loss prevention, and other responsibilities as assigned by Management.
  • Engages in visual merchandising initiatives, including monthly store setups and maintaining designated areas.
Enhancing Customer Experience
  • Exemplifies and promotes the Most Amazing Personal Service (MAPS) principles, ensuring a seamless omni-channel experience.
  • Addresses customer concerns promptly and effectively.
  • Facilitates a quick and efficient checkout process, staying informed on policies regarding payments, returns, exchanges, and security practices.
  • Encourages additional purchases at checkout, including gift card sales.
  • Enrolls clients in the rewards program.
  • Cultivates and maintains a loyal customer base through personalized service and wardrobe consultations.
  • Remains knowledgeable about current product fits and style assortments available in-store and online.
  • Maintains regular communication with clients through a customer relationship management system.
Operational Excellence
  • Assists in replenishment efforts to keep the store well-stocked and appealing.
  • Aids in fulfilling product locates.
  • Supports visual merchandising directives, including floor setups, window displays, and signage placement as directed.
  • Contributes to the cleanliness and organization of the boutique.
Team Collaboration and Development
  • Encourages an inclusive and collaborative approach to problem-solving.
  • Actively seeks personal development opportunities and welcomes constructive feedback.
Other responsibilities may be assigned as needed.

QUALIFICATIONS:
  • High School diploma or equivalent.
  • Previous retail or sales experience is preferred.
  • Must be at least 18 years old.
  • Strong communication skills.
  • Excellent customer service abilities.
  • Willingness to learn and adapt to company-provided technology.
  • Strong organizational skills and ability to manage multiple tasks in a fast-paced environment.
  • Ability to communicate effectively with customers, associates, and management.
  • Regular attendance is crucial for this role to ensure adequate coverage for company objectives. Flexibility to work evenings, weekends, and holidays is required.

PHYSICAL REQUIREMENTS:
  • Continuous walking/standing throughout an 8-hour shift.
  • Occasional lifting of up to 50 lbs. (1-33% of an 8-hour shift).
  • Frequent climbing (34%-66% of an 8-hour shift).
We are continuously seeking talented individuals to join our store teams. When a position becomes available, we will review applications to find suitable matches for our requirements.

Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.