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Customer Service Team Lead

1 month ago

Hilliard, Ohio, United States Floor & Decor Full time

Customer Service Team Lead

As a Customer Service Team Lead at Floor & Decor, you will be responsible for managing a dynamic team of customer service associates. Your key responsibilities will include supervising the processes relating to cashiering, returns, cash office functions, and inventory management. You will also be responsible for supervising inventory movement within the store and auditing reports including inventory control, return of sale, and void reports.

Key Responsibilities:

  • Manage a team of customer service associates
  • Supervise cashiering, returns, and cash office functions
  • Manage inventory movement within the store
  • Audit reports including inventory control, return of sale, and void reports