Insurance Customer Service Representative

1 month ago


Hilliard, Ohio, United States State Farm Insurance Full time
Job Title: Office Representative

At State Farm Insurance, we're seeking a highly skilled and customer-focused Office Representative to join our team.

Key Responsibilities:
  • Provide exceptional customer service by answering inquiries and resolving issues in a timely and professional manner.
  • Process insurance policy changes and updates, ensuring accuracy and efficiency.
  • Handle incoming and outgoing phone calls, maintaining a positive and friendly demeanor at all times.
  • Maintain accurate and organized customer files, ensuring compliance with company policies and procedures.
  • Prepare and process insurance quotes and applications, collaborating with team members to achieve office goals.
  • Promote and cross-sell insurance products and services, staying updated on industry trends and regulations.
  • Assist with claims processing and follow-up, adhering to company policies and procedures.
  • Contribute to a positive and collaborative work environment, attending training sessions and meetings as required.

We offer a dynamic and supportive work environment, with opportunities for growth and development. If you're a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.



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