Insurance Customer Service Representative
1 month ago
At State Farm Insurance, we're seeking a highly skilled and customer-focused Office Representative to join our team.
Key Responsibilities:- Provide exceptional customer service by answering inquiries and resolving issues in a timely and professional manner.
- Process insurance policy changes and updates, ensuring accuracy and efficiency.
- Handle incoming and outgoing phone calls, maintaining a positive and friendly demeanor at all times.
- Maintain accurate and organized customer files, ensuring compliance with company policies and procedures.
- Prepare and process insurance quotes and applications, collaborating with team members to achieve office goals.
- Promote and cross-sell insurance products and services, staying updated on industry trends and regulations.
- Assist with claims processing and follow-up, adhering to company policies and procedures.
- Contribute to a positive and collaborative work environment, attending training sessions and meetings as required.
We offer a dynamic and supportive work environment, with opportunities for growth and development. If you're a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.
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