Clubhouse Operations Manager

2 weeks ago


Cincinnati, Ohio, United States Great Parks of Hamilton County Full time
Job Title: Clubhouse Manager

Great Parks of Hamilton County is seeking a highly skilled and experienced Clubhouse Manager to lead our golf course operations. As a key member of our team, you will be responsible for overseeing the daily and weekly operations of the clubhouse, including supervision of staff, management of facilities, and provision of exceptional customer service.

Key Responsibilities:
  • Supervise and manage a team of part-time staff, including hiring, training, and scheduling.
  • Oversee the daily operations of the clubhouse, including golf sales counter, merchandise display, reservations, golf cart fleet, driving range, and snack bar.
  • Assist the General Manager with day-to-day functions of the golf course, including online/phone/in-person tee-time reservations, outings and tournaments, room rentals, and golf cart fleet management.
  • Monitor and replenish resale inventory of food, merchandise, and motor vehicle permits.
  • Initiate purchases and check invoices, prepare purchase requisitions, and adhere to purchasing card procedures.
  • Directly supervise assigned part-time staff, carry out supervisory responsibilities in accordance with Great Parks' policies and applicable laws, and delegated authority.
  • Maintain responsibility for the performance and safe operation of assigned facilities, ensure equipment is maintained according to agency standards, and document food safety and alcohol training.
  • Promote facilities through daily public relations with customers, receive and resolve guest concerns and complaints, analyze and promptly resolve problems, and implement corrective actions or provide recommendations as necessary.
  • Work and communicate effectively with other departments, leadership, peers, and subordinates, attend and participate in meetings, and complete required training.
Qualifications:

An appropriate combination of education, training, course work, and experience may qualify an applicant to demonstrate required knowledge, skills, and abilities. An example of an acceptable qualification is: High School Degree or GED and at least 4 years' of work experience which evidences knowledge of business management principles, or an Associate's Degree in parks & recreation or business management with 1 year of work experience in a related field.

Ability to document identity and employment eligibility within three (3) days of original appointment as a condition of employment in compliance with Immigration Reform and Control Act requirements.

State Motor Vehicle Operator's License that meets current GPHC carrier guidelines. Certificates of successful completion of ServSafe Food Safety and TiPs Alcohol programs within 1 year of employment.

Great Parks is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin, ancestry, disability, military status, or any other classification protected under applicable law.



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