Store Operations Manager

2 weeks ago

Jackson, Tennessee, United States Community Choice Financial Family of Brands Full time

Overview:

As a performance-oriented Store Operations Manager, you will be responsible for the overall success of your store and team by establishing high standards for operational efficiency and customer satisfaction.

Your role will involve continuous coaching and development of your team to achieve company goals, enhance revenue, and cultivate their skills while exemplifying strong leadership.

Reporting directly to the District Manager, you will manage marketing initiatives for your location, advocate for store security and loss prevention, ensure compliance with quality standards, and review all transactions to create an environment that encourages growth and innovation.


Responsibilities:

Mentor, guide, and develop all store personnel to acquire new business and drive store expansion by imparting knowledge of and training on systems, company protocols, account management, recovery (collections), job responsibilities, and performance evaluations.

Take the lead and set a positive example for all store staff to identify local marketing strategies, leverage business-to-business partnerships, obtain referrals, and engage in community and in-store events to promote growth and increase revenue.


Ensure compliance with quality standards, procedures, and local and state regulations. Review loan/pawn agreements and transactions to guarantee staff adherence to established practices. Participate in audits and compliance assessments as directed by the corporate office or District Manager.

Oversee and maintain store security, including cash management and loss prevention, by verifying and documenting cash discrepancies, vault, inventory, deposits, and expenses.

Assess, evaluate, and process loan/pawn applications and all relevant transactions, while managing risk within established parameters.
Ensure optimal staffing levels for peak performance.

Maintain store appearance and address basic facility needs, including scheduling maintenance services.

Operate efficiently in a dynamic and fast-paced environment, managing multiple challenging tasks with ease to meet individual and team performance expectations.

A full-time work schedule for this position includes, at a minimum, 45 hours per week, with regular in-person attendance required, including some weekend hours.



Minimum 3 years of experience and proven success in a supervisory or leadership role in retail, financial, service, or related sectors.
Proficiency in using phone systems, Point of Sale, Microsoft Office, and other relevant systems.
A valid and current driver's license, auto insurance, and personal vehicle for work-related tasks are necessary.
Successful completion of a criminal background check is required (certain state and local applicant exemptions may apply).

Physical demands for this position frequently include: the ability to remain in a stationary position, the ability to lift and move up to 25 pounds, the ability to move about freely inside and outside of the store, and the operation of mechanical controls, such as a keyboard.

Experience in retail, sales, or financial sectors is preferred.
Bilingual English/Spanish is advantageous and may be required for certain locations.
A comprehensive new hire training program designed to facilitate your success.
Access to a robust learning management system, filled with e-learning modules and training programs to enhance your professional and personal development.
Paid on-the-job training and professional development opportunities.
Multiple coverage levels for Medical, Dental, & Vision.
Group Health & Wellness Program, along with special savings on retail items, travel, entertainment, and more.
Options for Flexible Spending Accounts and Health Savings Accounts.
Voluntary benefits, including short-term and long-term disability insurance, accident, critical illness, and hospital confinement insurance.

Certain benefits are subject to the terms and conditions of the governing plan documents, which should be consulted for additional details and eligibility requirements.

The pay range for this position is $16 to $27 per hour or $16 to $30 per hour in California.

The compensation range listed represents only the base pay for this position, which is just one of the many elements of the Community Choice Financial Family of Brands Total Compensation package.

This role may be eligible for a monthly bonus based on profit, revenue, or other company performance metrics.

The Community Choice Financial Family of Brands is a leading retailer of financial services to unbanked and underbanked consumers.

CCF is the parent company to eleven brands including Cash 1, Check Into Cash, CheckSmart, Easy Money, InstaLoan, Rapid Cash, and Speedy Cash, TitleBucks, and TitleMax.

With more than 1,700 retail storefronts and several online products available in 20+ states, CCF is steadfast in our commitment to help people across the country access the short-term financial services they need when they need it the most.



Important:

The Community Choice Financial Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message.

In-store positions are in-person only; remote options are not available.

The Community Choice Financial Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information, or any other characteristic protected by applicable law.

  • Store Management Professional

    1 week ago

    Jackson, Tennessee, United States Spirit Halloween Full time

    Job Summary:Spirit Halloween is seeking a highly skilled and experienced Store Manager to lead our team and drive store success. As a Store Manager, you will be responsible for the overall operation of the store, ensuring that all aspects of the business are running smoothly and efficiently.Key Responsibilities:Supervise and manage a team of Associates and...

  • Transportation Operations Manager

    6 days ago

    Jackson, Tennessee, United States Kirkland's Full time

    Job Summary:The Transportation Supervisor is a key member of our Distribution Center team, reporting directly to the Director of Supply Chain Operations. This role plays a critical part in supporting key transportation and supply chain initiatives aimed at improving process efficiencies, reducing costs, and maximizing transportation performance and cost...

  • Retail Operations Leader

    2 weeks ago

    Jackson, Tennessee, United States Family Dollar Full time

    Position Overview:As a Retail Operations Leader at Family Dollar, you will be responsible for overseeing the successful management of a retail establishment. Your primary focus will be on ensuring a profitable and efficient operation.Key Responsibilities:1. **Staff Management:** Lead the recruitment, hiring, training, and development of team members to...

  • Logistics Operations Supervisor

    2 weeks ago

    Jackson, Tennessee, United States Kirkland's Full time

    Position Overview:The Logistics Operations Supervisor is integral to our Distribution Center, collaborating closely with the Director of Supply Chain Operations to enhance vital transportation and supply chain strategies. The focus is on optimizing process efficiencies, achieving substantial cost reductions, and making informed decisions that elevate...

  • Retail Operations Supervisor

    2 weeks ago

    Jackson, Tennessee, United States TMX Finance LLC. Full time

    Retail Operations SupervisorOverviewAs a Retail Operations Supervisor, you will leverage your customer service and leadership expertise to mentor and guide our Customer Service Representatives while enhancing your managerial skills. You will be instrumental in driving your team's performance in a vibrant and fast-paced setting, with our commitment to...

  • Retail Operations Associate

    2 weeks ago

    Jackson, Tennessee, United States West Tennessee Healthcare Full time

    Job Title: Retail Support AssistantCompany: West Tennessee HealthcareAccountable for facilitating smooth operations and delivering exceptional customer service in a retail setting.Guides customers in product selection and ensures a friendly shopping experience.Employs digital systems to accurately manage sales transactions.Aids in keeping the store tidy and...

  • Operations Manager, Distribution

    6 days ago

    Jackson, Tennessee, United States Ingram Content Group Full time

    About the RoleWe are seeking an experienced Operations Manager to join our Distribution team at Ingram Content Group. As a key member of our operations team, you will be responsible for managing the day-to-day activities of our distribution center, ensuring that our services meet the highest standards of quality and efficiency.Key ResponsibilitiesManage and...

  • Operations Manager, Distribution

    1 day ago

    Jackson, Tennessee, United States Ingram Content Group Full time

    About the RoleWe are seeking an experienced Operations Manager to join our Distribution team at Ingram Content Group. As a key member of our operations team, you will be responsible for managing the day-to-day activities of our distribution center, ensuring that our services meet the highest standards of quality and efficiency.Key ResponsibilitiesManage and...

  • Executive Operations Manager

    1 week ago

    Jackson, Tennessee, United States Capitol City Residential Health Care Full time

    Job SummaryCapitol City Residential Health Care is seeking a highly skilled and detail-oriented Executive Operations Manager to oversee the efficient management of various operational aspects. The ideal candidate will have a strong background in healthcare or residential care settings and possess excellent organizational and multitasking skills.Key...

  • Restaurant Operations Manager

    5 days ago

    Jackson, Tennessee, United States Pyro's Fire Fresh Pizza Full time

    About the RoleWe are seeking a highly skilled and experienced Assistant Manager to join our team at Pyro's Fire Fresh Pizza. As a key member of our management team, you will be responsible for leading a team of staff, managing operational and financial performance metrics, and creating a legendary guest service experience.Key ResponsibilitiesTeam Leadership:...

  • Operations Supervisor

    3 days ago

    Jackson, Tennessee, United States Republic Services Full time

    Job SummaryWe are seeking an experienced Operations Supervisor to join our team at Republic Services. As an Operations Supervisor, you will be responsible for overseeing the collections activities in one or more lines of business, including commercial, residential, roll-off (industrial), and container delivery and pick up. You will work closely with the...

  • Restaurant Operations Manager

    6 days ago

    Jackson, Tennessee, United States Buffalo Wild Wings Full time

    Legendary Experiences for Guests and Team MembersWe're seeking a skilled Restaurant Operations Manager to join our team at Buffalo Wild Wings. As a key member of our management team, you will be responsible for creating exceptional experiences for our guests and team members.Key Responsibilities:Oversee the execution and performance of the Heart-of-House...

  • Healthcare Operations Manager

    2 weeks ago

    Jackson, Tennessee, United States West Tennessee Healthcare Full time

    Category: Professional City: Jackson State: Tennessee Shift: 8 - Day (United States of America) Job Overview: The role entails providing strategic leadership and oversight for all operational aspects of the clinic under West Tennessee Healthcare - Pulmonology Clinic, excluding those requiring professional medical judgment. The position reports directly to...

  • Milling Operations Manager

    6 days ago

    Jackson, Tennessee, United States ADM Full time

    Job Summary:This is a Full-Time Hourly position that reports to the Mill Superintendent. The successful candidate will be responsible for the shift operation of all milling units, prioritizing a safe work environment and maintaining a total commitment to people safety, food safety, quality, yield, and efficiency.Key Responsibilities:Develop and implement...

  • Restaurant Operations Manager

    6 days ago

    Jackson, Tennessee, United States Krystal Full time

    Job Summary:Krystal is seeking a highly motivated and experienced Assistant General Manager to join our team. As an Assistant General Manager, you will be responsible for:Coaching and Developing Team Members: Provide guidance and support to Shift Leaders and crew members to ensure they have the skills and knowledge needed to succeed in their roles.Talent...

  • Healthcare Operations Manager

    2 weeks ago

    Jackson, Tennessee, United States West Tennessee Healthcare Full time

    Category:ProfessionalCity: JacksonState: TennesseeShift: Day (United States of America)Job Overview:Leads and oversees all facets of clinic operations for West Tennessee Healthcare's Pulmonology Clinic, excluding those requiring professional medical judgment. This role reports directly to the Director of Specialty Care Services and indirectly to the Medical...

  • Manufacturing Operations Manager

    1 day ago

    Jackson, Tennessee, United States Bobrick Full time

    Job SummaryWe are seeking a dedicated and proactive Manufacturing Operations Manager to join our team at Bobrick, a global leader in washroom accessories and toilet partitions. This role is ideal for a motivated individual who is eager to grow and develop their career in manufacturing leadership.Key ResponsibilitiesSupervise and Coordinate Production...

  • Healthcare Operations Manager

    6 days ago

    Jackson, Tennessee, United States AHC Northbrooke Full time

    About the RoleAHC Northbrooke is seeking a skilled and compassionate Healthcare Operations Manager to join our team. As a Unit Manager-RN, you will play a vital role in providing exceptional patient care and leading a team of caregivers.Key ResponsibilitiesProvide personalized healthcare to residents, including prescribed treatments and supervising other...

  • Restaurant Operations Manager

    1 week ago

    Jackson, Tennessee, United States HHB Restaurant Recruiting Full time

    Restaurant General Manager Job OpportunityWe are seeking a highly skilled and experienced Restaurant General Manager to lead our team in Jackson, TN.As a Restaurant General Manager, you will be responsible for overseeing daily operations, managing inventory, and driving sales growth.Your key responsibilities will include:Ensuring a Safe and Healthy Work...

  • **Restaurant Operations Manager**

    6 days ago

    Jackson, Tennessee, United States McAlister's Full time

    **Job Summary**As an Assistant Manager at McAlister's Deli, you will be responsible for overseeing the overall activities and performance of team members on a shift-by-shift basis. This includes directing and guiding team members to ensure seamless service delivery and maintaining a clean and organized work environment.**Key Responsibilities**Direct and...