Sales Associate
2 weeks ago
For over 30 years, MadRag has been a leading fashion retailer, bringing on-trend clothing to budget-conscious women who value style and affordability. With over 100 stores across 14 states, we are the go-to destination for fashion-forward shoppers.
Job SummaryThe Sales Associate is a key member of our sales team, responsible for delivering exceptional customer service and driving sales. As a Sales Associate, you will be the face of our brand, providing a positive and welcoming experience for every customer who enters our store.
Responsibilities- Support the customer service initiative through the ASSIST program.
- Create a welcoming environment for customers, responding promptly to their needs and inquiries.
- Proactively seek opportunities to deliver a great customer experience, using basic selling techniques to engage with customers.
- Introduce current sales, promotions, loyalty program, and other brand initiatives to customers.
- Follow the Company's Customer FIRST model (Friendly Greeting, Identifying Needs, Responding, Suggesting and Styling, and Thanking).
- Complete sales transactions and maintain proper accountability at registers.
- Demonstrate initiative, teamwork, and ownership in every interaction.
- Maintain the visual standards for the selling floor, fitting rooms, visual displays, and presentations.
- Assist in daily store recovery, before, during, or after store opening hours.
- Adapt to an environment that changes quickly, managing multiple tasks.
- Energetic with excellent verbal communication skills.
- Ability to complete sales transactions in the register system.
- Availability to work a flexible schedule, including weekends and holidays.
- Ability to spend up to 100% of working time standing and walking.
- Ability to lift and carry up to 20 lbs.
- 401(k) Plan.
- Associate Discount.
- Fun and friendly work environment.
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