Key Holder

2 weeks ago

White Plains, New York, United States Comoto Full time
About the Role

We are seeking a highly motivated and customer-focused Key Holder to join our team at Comoto Holdings. As a Key Holder, you will be responsible for providing exceptional customer service, maintaining a strong sense of product knowledge, and assisting with store operations.

Key Responsibilities
  • Provide every customer with a great experience by maintaining a strong sense of product knowledge and providing in-depth information on product features and benefits.
  • Assist with and be knowledgeable in all store operations, including opening and closing procedures, administering returns/store credit, special orders, and dividing tasks amongst Sales Associates.
  • Maintain store aesthetics by cleaning, stocking, organizing, and following merchandising plans.
  • Stay up-to-date with our brand and product knowledge, company information, sales, and company-wide events, truly becoming a resource to our customer base.
What We Offer
  • An hourly base rate, plus the opportunity to earn commission on a tiered system based on meeting your sales goal.
  • Additional incentives available, such as SPIFFS, plus generous employee discounts on all products.
  • A comprehensive training and development program, with a focus on learning and growth.
  • A dynamic and supportive work environment, with opportunities for career advancement.
Requirements
  • 1 year + of Key Holder or Sales Lead experience, or an equivalent role at a retail store.
  • 2 years + of sales or customer service experience.
  • A self-starter mentality that consistently delivers an outstanding, personalized retail experience.
  • An open mind, and a willingness to learn and be a part of the riding community.
  • Experience with computers and POS systems (particularly RetailPro).
  • Motorcycle riding, knowledge, or interest (strongly desired, but not a requirement).
About Comoto Holdings

Comoto Holdings is America's largest and fastest-growing omnichannel platform in the powersports aftermarket-products industry. We are dedicated to advancing the experience of powersports enthusiasts across the globe, through our brands RevZilla, Cycle Gear, J&P Cycles, REVER, and Common Tread.

We take pride in our 5 Core Values, which drive everything we do:

  • Aim For The Podium: We provide an outstanding shopping experience and deliver exceptional customer service.
  • Take Risks; Wear a Helmet: We encourage innovation and creativity, and provide a safe and supportive environment for our team members to take risks and try new things.
  • Share The Road: We take the health, safety, and wellness of our employees seriously, and provide resources and support to help them thrive.
  • Keep It Real: We value transparency and honesty, and strive to be authentic and genuine in all our interactions.
  • Fuel Your Passion: We believe in the importance of following your passion, and provide opportunities for our team members to grow and develop in their careers.

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