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Import Operations Coordinator

2 months ago

Eden Prairie, Minnesota, United States Grain Millers Eden Prairie Full time
About Us

Are you seeking a position within a company founded on Integrity, Creativity, and Ethical Practices? A company that prioritizes reinvestment in its facilities, workforce, and local communities. Grain Millers Inc. stands as a prominent provider of both conventional and organic whole grain ingredients. Since its inception in 1986, we have expanded to become one of the largest grain milling companies in North America, with operations across the United States and Canada. Our mission is to promote healthier living through our products.

Our Need

Due to our expansion, Grain Millers is in search of an Import Operations Coordinator for our headquarters. This role encompasses managing the complete importation process, from documentation and sampling to the delivery of shipments, while ensuring adherence to regulations and facilitating effective communication.

Your Collaborators

You will work alongside a diverse group of professionals, including suppliers, freight forwarders, brokers, and regulatory bodies such as CBP, FDA, and USDA. Additionally, you will engage with customers, addressing their inquiries, processing orders, and overseeing logistics. You will also assist team members, participate in team meetings, and contribute to special projects, playing a vital role in the success of the Specialty Products team.

Your Profile

You are a meticulous professional with experience in import operations, skilled in managing import processes, documentation, and ensuring compliance with regulatory standards. You excel in customer relations, effectively addressing inquiries, processing orders, and coordinating logistics. Your strong administrative capabilities include contract verification, document management, and proficiency in inventory control software and Microsoft Office. With foundational accounting skills and the ability to calculate rates and comprehend foreign exchange, you support your team in daily operations and special initiatives. Exceptional communication skills, both verbal and written, along with knowledge of Spanish, are advantageous.
  • Manages various components of the import process, ensuring accurate documentation and communication with suppliers, freight forwarders, brokers, and regulatory agencies (CBP, FDA, USDA).
  • Oversees pre-shipment sampling and loading procedures.
  • Coordinates the final delivery of shipments to clients utilizing various transportation methods.
  • Receives, reviews, and approves documents from international suppliers.
  • Calculates tariff duties, price conversions, and the weight and volume of imported goods.
  • Processes payments to suppliers, brokers, shipping companies, and other entities within the supply chain.
  • Communicates with customers regarding general inquiries, orders, shipments, and products.
  • Receives and relays orders to relevant parties while managing and processing customer orders.
  • Verifies sales orders for accurate pricing, delivery timelines, and ensures precision.
  • Reviews and confirms shipping documents against contracts and generates invoices.
Qualifications
  • High School Diploma, with 1 - 2 years of import experience. A Bachelor's degree in business or a related field is preferred.
  • Outstanding customer service abilities (friendly, courteous, respectful, and helpful).
  • Knowledge of Spanish is beneficial.
  • Proven problem-solving skills and the ability to manage upset customers professionally.
  • Proficient in basic accounting skills, with the capability to perform calculations.
  • Strong computer skills (Word, Excel, and Outlook), along with presentation and data management skills.
  • Excellent verbal and written communication abilities.
  • Ability to calculate rates and understand basic foreign exchange principles.
  • Detail-oriented with a proactive approach to identifying and clarifying unusual situations.
Our Offerings

Grain Millers, Inc. provides a competitive compensation and benefits package, including medical, dental, vision, disability, and life insurance. We also offer a 401k plan with a generous employer match. In addition to our core benefits, our employees enjoy a well-appointed workplace, including a fitness center and amenities that enhance the work environment.

If this opportunity resonates with you, we encourage you to consider applying, regardless of whether you meet all the preferred qualifications.