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Lead Indirect Tax Strategist

2 months ago

Boise, Idaho, United States PagerDuty Full time

About the Role

PagerDuty is seeking a Senior Manager of Indirect Tax Compliance to enhance our dynamic, customer-centric team. In this pivotal role, you will work collaboratively with essential business units such as FP&A, IT, Sales, Product, Legal, and Revenue Operations to refine and optimize processes for global expansion.

Your Impact

Are you adept at navigating the complexities of global tax legislation? Do you excel in fostering an internal customer service culture while collaborating effectively with various departments to establish a robust internal control framework? If so, this position is tailored for you.

Key Responsibilities

  • Establish and nurture relationships with both internal and external stakeholders at multiple leadership levels to ensure compliance with global statutory and market entry requirements.
  • Possess a comprehensive understanding of indirect tax regulations and demonstrate a commitment to formulating and executing strategies that ensure compliance with legal and regulatory standards.
  • Oversee and manage global account reconciliations for indirect tax accounts, ensuring precise and timely financial reporting.
  • Lead and facilitate indirect tax audits and inquiries, ensuring a seamless process while mitigating financial and reputational risks.
  • Proactively identify indirect tax opportunities and assess intricate tax matters related to business growth, systems, and controls, providing independent recommendations and solutions to minimize risk.
  • Support ERP transformation initiatives by driving the implementation of a global tax engine to accommodate ongoing global expansion and sales tax implications.
  • Develop and implement comprehensive training materials on global VAT/GST/Sales tax, collaborating with key stakeholders to promote new processes, requirements, and policies.
  • Manage relationships with external advisors delivering global indirect tax compliance services to guarantee accurate and timely filings.
  • Provide guidance, coaching, and mentorship within the team.
  • Lead cross-functional finance projects and process enhancements to boost efficiency and scalability.

Qualifications

Basic Qualifications:

  • A minimum of 6 years of progressively advanced indirect tax experience in public accounting and/or industry, with in-depth knowledge of US domestic indirect taxes (Sales and Use Tax, Property Tax) and broad familiarity with international indirect tax (VAT/GST) laws and regulations.
  • Proven track record of successfully leading finance projects and process improvements to enhance efficiency and scalability.
  • Experience working across time zones and collaborating with team members in various geographic locations.

Preferred Qualifications:

  • Professional audit certification - Certified Public Accountant (CPA).
  • Master's degree in Taxation or LLM.
  • Prior experience with tax compliance software such as Avalara or Vertex.

Skills:

  • Demonstrated ability to manage and research complex indirect tax (VAT/GST) issues related to the cross-border movement of SaaS, significantly impacting the business.
  • Proficient in optimizing software tools to enhance task efficiency and reporting accuracy.
  • Self-motivated with strong prioritization skills, capable of managing multiple responsibilities and personalities simultaneously.
  • Exceptional analytical and problem-solving capabilities.
  • Strong organizational skills and meticulous attention to detail.
  • Collaborative communication style, adept at working cross-functionally with individuals at various organizational levels and diverse backgrounds.
  • Excellent written and verbal communication skills.

Compensation

The base salary range for this position is $142,000 USD. This role may also be eligible for bonuses, commissions, equity, and/or benefits.

About PagerDuty

PagerDuty, Inc. (NYSE: PD) is a global leader in digital operations management. The PagerDuty Operations Cloud transforms how critical work is accomplished, driving the agility necessary for digital transformation. Our customers rely on the PagerDuty Operations Cloud to reduce costs, enhance productivity, generate revenue, maintain seamless digital experiences, and build customer trust.

PagerDuty is recognized as a Great Place to Work-certified organization and has received accolades as a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, and a Fortune Best Workplace in Technology.

PagerDuty is committed to fostering a diverse environment and is an equal opportunity employer.