Service Specialist

1 week ago


Santa Rosa, California, United States Lucky Supermarkets Full time
About Us

The Lucky Supermarkets family of stores operates in neighborhoods throughout California and Western Nevada, providing customers with the freshest quality products at a great value. Our dedication to customers and community is reflected in the connections we've made in the neighborhoods we've served for over 70 years.

Our Mission

We strive to provide a remarkable shopping experience for our customers by offering friendly, fast, and effective customer service. Our Service Specialists play a vital role in creating a welcoming and helpful store atmosphere, establishing loyal repeat customers.

Key Responsibilities
  • Provide exceptional customer service by greeting and engaging with each customer, offering assistance, and going the extra mile to ensure customer satisfaction.
  • Perform store sweeps to ensure floors are free of spills or debris, providing a safe environment for customers and co-workers.
  • Routine and daily cleaning of registers and belts, emptying check stand trash cans, dusting, and facing shelves.
  • Collect shopping carts from the parking lot and maintain a cart-free lot throughout the shift.
  • Perform price checks and assist with go-backs, returning items to their correct location, with perishables being the first priority.
  • Assist Clerks to move lines quickly at busy times by bagging groceries quickly and efficiently, taking care to protect the quality and condition of items.
Requirements
  • No experience required.
  • Must be at least 16 years old.
  • Ability to lift 40 pounds.
  • Continuous walking, standing, reaching, and bending.
  • Environment includes indoor and outdoor with exposure to widely varying temperatures.
  • Ability to read, write, and speak English proficiently.
  • Ability to provide excellent customer service.
  • Strong team player with a willingness and desire to learn, work hard, and have fun.
  • Availability to work a variety of shifts, including evenings, weekends, and holidays.
Benefits

We offer a competitive benefits package, including health, dental, vision, life, and 401(k) plans. Our Lifelong Learning Educational opportunities and Employee Association provide discounted and free tuition options, contests, and support services.

We are an Equal Opportunity Employer and welcome resumes from individuals who will contribute to our diverse workforce.



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