Laundry Assistant Manager
2 weeks ago
We are seeking a highly skilled and experienced Laundry Assistant Manager to join our team at Speed Queen Laundry - Oak St. As a key member of our management team, you will be responsible for supporting the Store Manager in the day-to-day operations of our store.
Key Responsibilities- Human Resources: Participate in employee recruitment, selection, orientation, training, development, and scheduling.
- Customer Service and Satisfaction: Ensure that all policies and procedures are consistently followed to maintain the highest level of customer satisfaction.
- Store Safety and Security: Maintain a safe environment inside and outside the store by following proper security procedures.
- Store Cleanliness and Upkeep: Ensure that the store is maintained at the highest level of cleanliness at all times.
- Retail and Marketing: Maintain a good visual presentation of retail products, assist in maintaining sufficient assortment and inventory levels, and participate in promotional programs.
- Wash/Dry/Fold Operations: Provide a consistent quality product to customers, audit logs for accuracy, and address customer concerns in a timely and satisfactory manner.
- Knowledge and Experience: Minimum of two years retail experience, knowledge of commercial laundry products and payment systems is a plus.
- Skills and Abilities: Effective communication and interpersonal skills, ability to manage multiple tasks, build strong customer relationships, and basic computer skills.
- Education: High School Diploma/GED.
Physical Requirements: Position involves sitting, standing, manual dexterity, stooping, and bending. Ability to lift, carry, push, and pull up to 50 lbs frequently.
EEO Statement: We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, or any other characteristic protected by law.
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