Regional Sales Manager

1 day ago

Arlington, Massachusetts, United States American Alarm & Communications Full time
Job Description

As the Regional Commercial Sales Manager, you will be responsible for developing and implementing sales strategies to drive revenue and profit growth within the commercial and video product line for all American Alarm & Communications, Inc. offices.

Key Responsibilities:

  • Develop and implement sales strategies to drive revenue and profit growth
  • Oversee all commercial sales representatives and coordinate budgets, forecasts, and reports on product and pricing trends
  • Provide sales leadership to drive growth, including recruiting, training, and coaching of the commercial sales team
  • Responsible for monitoring all sales-related activity and determining and implementing policy for pricing products and services
  • Assist sales staff with sales calls, quotations, and customer presentations
  • Provide accurate and timely sales reports to management
  • Responsible for developing annual sales budgets for residential sales and responsible teams
  • Oversee and own quality of customer satisfaction within all locations with regards to commercial sales
  • Hire, discharge, discipline, train, and perform annual performance evaluations for sales staff
  • Oversee the sales compensation program and manage accordingly
  • Follow corporate standards, policies, and standards as much as possible with respect to human resources, budgeting, pricing, and services
  • Assist with marketing of company products and services
  • Work with the collection team to resolve customer issues and work with the sales team to resolve
  • Pitch in as required with customer issues such as answering inbound leads, digging into complaints, and following through with exemplary attention to detail

Requirements:

  • Team-oriented individual with strong organizational, interpersonal, and communication skills
  • A proven track record of taking initiative and handling numerous priorities at once and a strong understanding of best business practices
  • In-depth knowledge of alarm systems, security solutions, and related video technologies
  • Customer service experience is preferred with a minimum of 5 years prior successful sales management experience

Preferred Qualifications:

  1. Outside sales experience 5+ years
  2. Sales management experience 5+ years
  3. Industry certifications in sales or sales management
  4. Industry licenses in New England states for electronic systems, telecom, electrical
  5. Industry certifications which are technical in nature, e.g., NICET, Network +, Manufacturer certifications, or related training
  6. Minimum education requirements: Four-year degree from an accredited college or university with emphasis in business, marketing, or engineering or an equivalent combination of education and experience in the field of sales or service of electronics equipment
  7. Candidate must be highly proficient with computer programs such as MS Word, Excel, PowerPoint, and Outlook
  8. Must complete a satisfactory sales management assessment

Competencies:

  1. Judgment - displays willingness to make decisions; exhibits sound and accurate judgment; includes appropriate people in decision-making process; makes timely decisions
  2. Professionalism - approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions
  3. Adaptability - adapts to changes in the work environment; able to deal with frequent change, delays, or unexpected events
  4. Dependability - follows instructions, responds to management directions; takes responsibility for own actions; keeps to commitments; completes tasks on time or notifies appropriate person with an alternate plan

Education Requirements:

Position requires the knowledge of financial, marketing, sales, and management principles usually acquired through a BS, BA, or equivalent experience.

The Four Way Test:

  1. Is it the Truth?
  2. Is it Fair to all concerned?
  3. Will it build Goodwill and Better Friendships?
  4. Will it be Beneficial to all concerned?

The Four Way Test of the things we think, say, or do, recommended by the Rotary International Foundation, has served us well.

Travel:

Some out of town travel is required within New England and occasional industry conferences or meetings.

License Required:

Valid driver's license

Americans with Disabilities Act:

American Alarm & Communications, Inc. complies with all aspects of the Americans with Disabilities Act (ADA) and state disability laws. This means that we will not discriminate against qualified individuals with a disability in any phase of the employment relationship, including application for employment, hiring, promotions, and/or advancement opportunities, termination, compensation, training, and any other conditions or privileges of employment.

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