Customer Service Representative

4 days ago


Montgomery, United States U-Haul Full time
Job Summary

U-Haul is seeking a highly motivated and customer-focused U-Box Customer Care Representative to join our team. As a U-Box Customer Care Representative, you will be responsible for delivering exceptional customer service and ensuring the safe and timely delivery of U-Box containers to our customers.

Key Responsibilities
  • Operate a Flatbed Truck: Safely operate a flatbed truck to transport U-Box containers to and from customers' locations.
  • Load and Unload Containers: Load and unload U-Box containers from the truck, ensuring they are properly secured and delivered to the correct location.
  • Provide Excellent Customer Service: Provide exceptional customer service to our customers, responding to their needs and concerns in a professional and courteous manner.
  • Participate in Ongoing Training: Participate in ongoing training and education programs to improve your skills and knowledge of U-Haul's products and services.
Requirements
  • Clean Driving Record: Possess a clean motor vehicle driving record and a valid driver's license.
  • High School Diploma or Equivalent: Have a high school diploma or equivalent.
  • Department of Transportation Certification: Be certified by the Department of Transportation.
  • Commercial Driver's License (CDL): Possess a valid CDL.
Work Environment

The work environment for this position involves moderate risks or discomforts, requiring special safety precautions. You may be required to use protective clothing or gear, such as masks, goggles, gloves, or shields.

Physical Demands

The work requires some physical exertion, including long periods of standing, walking, and lifting. You must be able to move a minimum of 50 pounds assisted or unassisted.



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