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Process Optimization Specialist
2 months ago
**About Quantum Dynamics**
We are a dynamic and innovative retail company that combines a carefully selected range of products with first-class service. Our company group operates throughout the Federal Republic, serving a large number of customers every day.
**Job Summary**
We are seeking a highly skilled Process Manager to join our team. As a Process Manager, you will play a key role in identifying operational challenges and optimization potential, recommending effective measures to improve business processes, and documenting business processes at the level of individual tasks and steps.
**Key Responsibilities**
• Conduct process analyses to identify operational challenges and optimization potential
• Recommend effective measures to improve the execution of business processes and workflows within the company
• Document business processes at the level of individual tasks and steps (procedures)
• Identify and support in the implementation and monitoring of process key figures (KPIs) in close coordination with the relevant departments
• Participate in complex projects for the implementation and further development or optimization of new and existing business processes
**Requirements**
• Several years of professional experience in relevant functions (especially process management, process analysis, conceptual and interdisciplinary work)
• Completed vocational or university education in business administration, economics, organizational theory, or (business) informatics
• Professional experience in process management, especially in the systematic recording, visualization, and analysis of processes, desirable
• Experience with process management tools
• Confident appearance, strong team spirit, and skilled moderation and presentation skills
• Analytical and complex thinking skills as well as a goal-oriented way of working
• Willingness to occasionally travel nationwide
**What We Offer**
• Interesting and responsible tasks in a growth-oriented retail company
• Flexible working hours and the possibility of mobile working
• Further training opportunities
• Option for team leadership
• Attractive benefits such as company pension scheme