Executive Director of Ambulatory Operations

1 week ago


Palo Alto, California, United States Lucile Packard Children's Hospital Full time
Job Summary

The Executive Director of Ambulatory Operations will lead the development and implementation of standardized clinical and regulatory workflows across all ambulatory sites. This role will drive strategic initiatives to enhance operational efficiency, ensure compliance with regulatory requirements, and support the achievement of organizational goals.

Key Responsibilities
  • Develop and implement ambulatory-wide clinical workflows, including critical regulatory and clinical protocols.
  • Ensure all ambulatory sites adhere to standardized workflows to promote consistency and compliance.
  • Collaborate with clinical and administrative leaders to identify, design, and roll out new workflows that support organizational goals.
  • Assess and improve operational performance across all Ambulatory Services based on anticipated needs.
  • Provide direction and policy interpretation to direct reports in managing their respective areas of responsibility.
  • Ensure operations, quality initiatives, and service delivery are efficiently delivered across Stanford Medicine Children's Health.
  • Develop and implement policies that guide and support the provision of services.
  • Manage the operating budget and ensure the financial health of Ambulatory.
  • Develop strong physician relationships and partnerships.
  • Operationalize new clinic and outreach locations in conjunction with the Business Development Department.
  • Manage and standardize front-end operations to run efficiently and effectively.
  • Ensure compliance with relevant licensing, regulatory, and accreditation requirements.
Requirements
  • Master's degree in a work-related field/discipline from an accredited college or university.
  • Ten (10) years of progressive management experience in hospital administration or clinic administration.
  • Authority and responsibility in similar size organizations, with similar scope and complexity of LPCH.
  • Experience in multiple organizations with some exposure working with multi-specialty physician practices.
Knowledge, Skills, & Abilities
  • Ability to establish and maintain excellent client relationships.
  • Demonstrated ability to initiate, implement, and manage change.
  • Ability to solve problems and identify solutions.
  • Ability to plan, prioritize, direct, manage, and evaluate.
  • Demonstrated knowledge of current and emerging trends, issues, practices, standards, and technologies within the Ambulatory pediatric services environment.
  • Ability to conduct financial analysis, prepare reports, and present at all levels in the organization.
  • Ability to develop programs, lead process improvement projects, and evaluate work results.


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