Quality Assurance Specialist

7 days ago


Luzerne, Pennsylvania, United States Neiman Marcus Full time
Overview
Neiman Marcus Group is a relationship-driven business that leads with love in everything we do, for our customers, associates, brand partners, and communities. Our legacy of innovation guides our roadmap for revolutionizing luxury experiences.

As a Quality Assurance Specialist, you will play a crucial role in ensuring the quality of our customer orders and services. This position requires attention to detail, effective communication skills, and the ability to work independently in a fast-paced environment.

Key Responsibilities
  • Evaluate the work of fellow associates to ensure proper procedures are followed and customer orders are accurate.
  • Daily auditing of transactions completed in all departments.
  • Validating and updating item information.
  • Perform other tasks as required to meet team goals.

Requirements
  • Ability to provide constructive feedback.
  • Proficiency in basic math and the ability to interpret both written and verbal instructions correctly.
  • Able to actively support team concepts.
  • Maintain individual productivity and quality standards according to department requirements.
  • Focused and able to remain on task in a fast-paced environment.
  • Attention to detail.
  • MS Office Suite (Word and Excel) experience.
  • Data entry skills.
  • Sound decision-making ability.
  • Effective and professional communication ability, written and verbal.

Estimated Salary: $45,000 - $60,000 per year, depending on experience.



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