Quality Assurance-Day Shift
4 weeks ago
Neiman Marcus Group is a relationship business that leads with love in everything we do—for our customers, associates, brand partners, and communities. Our legacy of innovating and our culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences.
Your Role
The Quality Assurance Specialist role will be primarily responsible for ensuring proper procedures are followed and auditing customer orders.
What You’ll Do
- Evaluate the work of fellow associates to ensure proper procedures are followed and customer orders are accurate.
- Daily auditing of transactions completed in all departments
- Validating and updating item information
- Other tasks as required to meet team goals
What You Bring
- Provide constructive feedback
- Perform basic math, and interpret both written and verbal instructions correctly
- Actively support team concepts
- Maintain individual productivity and quality standards according to department requirements
- Focus and remain on task in a fast-paced environment
- Give attention to detail
- MS Office Suite (Word and Excel) experience
- Data entry skills
- Sound decision-making ability
- Effective and professional communication ability, written and verbal
PHYSICAL DEMANDS
Upon request, reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential functions. The employee must occasionally lift and/or move up to 50 pounds. The employee may be required to occasionally stoop, bend, or kneel. Requires standing and walking for the duration of a scheduled shift up to 12 hours, apart from scheduled breaks and lunches.
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