Retail Customer Experience Specialist
3 days ago
We are seeking an experienced Customer Service Representative to join our team at Prestige Industries. In this role, you will be responsible for delivering exceptional customer service, handling customer complaints, and contributing to our company's growth by exceeding sales targets. As a key member of our team, you will play a vital role in shaping the customer experience and helping us achieve our business objectives.
Key Responsibilities
* Provide exceptional customer service through phone, email, and in-person interactions
* Handle customer complaints and escalate issues as needed
* Meet or exceed sales targets by promoting products and services to customers
* Collaborate with colleagues to resolve customer issues and improve overall customer satisfaction
Benefits and Perks
* Competitive salary: $45,000 - $55,000 per year
* Comprehensive benefits package, including health insurance, 401(k) matching, and paid time off
* Opportunities for career advancement and professional development
* Collaborative and dynamic work environment
Requirements
* High school diploma or equivalent required
* Excellent communication and problem-solving skills
* Ability to work in a fast-paced environment and prioritize tasks effectively
* Positive attitude and strong customer service skills
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