Customer Service Representative

5 days ago


Ridgeland, Mississippi, United States Anthropologie Full time
About Us
Anthropologie is a unique and inspiring company that offers a range of exciting career opportunities. Our sales associates play a vital role in delivering an exceptional customer experience, showcasing our beautiful products, and contributing to the success of our stores.

Role Summary
As a Sales Associate, you will be responsible for driving sales through providing a genuine and personalized experience to each customer. You will work closely with your team to achieve sales goals, maintain visual standards, and provide excellent customer service.

Key Responsibilities
* Customer Experience:
  • Initiate conversations with customers to engage them in a personalized way.
  • Support a selling environment on the sales floor by connecting with multiple customers and sharing product suggestions.
  • Provide a frictionless customer experience by utilizing technology to transact in the moment.

* Teamwork + Communication:
  • Build productive relationships with peers and ask for support when needed.
  • Participate in learning and sharing of product knowledge to inspire customers.
  • Contribute to a positive team morale by participating in store initiatives.

* Visual + Business Operations:
  • Understand your contribution to service and selling on every shift.
  • Maintain Anthropologie's visual and operational standards while keeping the focus on the customer.

Requirements
  • Experience in customer service.
  • Ability to work flexible hours, including nights, weekends, and holidays.

Perks and Benefits
URBN offers comprehensive perks and benefits to employees, including medical, dental, vision, PTO, generous employee discounts, and retirement savings.

Pay Information
This role offers a competitive salary, starting at $12.00 per hour, with potential bonuses based on performance.

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