Hospitality Front Desk Specialist
3 weeks ago
The Night Auditor at the Rusty Parrot Lodge is responsible for managing front desk operations, financial transactions, and guest services during nighttime hours. This role requires strong attention to detail, excellent communication skills, and the ability to work independently with minimal supervision.
Key Responsibilities
- Front Desk Operations: Manage room assignments, handle administrative tasks, and provide exceptional guest service.
- Financial Management: Reconcile daily financial transactions, ensure accurate accounting, and minimize discrepancies.
- Guest Services: Offer personalized recommendations, facilitate reservations, and address guest complaints and requests.
- Security and Safety: Maintain strict adherence to health and safety protocols, guaranteeing guest well-being and property security.
Requirements
- Friendly and customer-focused demeanor
- Ability to work independently with consistent high performance
- Effective time management for multitasking
- Efficient work pace without sacrificing accuracy
- Clear communication skills, both verbal and written
- Strong attention to detail and task-oriented approach
- Capable of lifting at least 25 lbs.
Estimated Salary Range
We offer an estimated $42,000 - $52,000 per year salary range, depending on experience, plus benefits that support your overall well-being and career growth.
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