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Service Appointment Coordinator

2 months ago

Mason, Ohio, United States Kenwood Dealer Group Inc Full time
Service Appointment Representative Opportunity

We are seeking a reliable and customer-focused Service Appointment Representative to join our team at Kenwood Dealer Group, Inc. As a key member of our service department, you will be responsible for scheduling new and missed service appointments, coordinating special order parts delivery, and providing exceptional customer service.

Key Responsibilities:
  • Schedule appointments and manage the service department's calendar
  • Communicate with customers and service advisors to ensure seamless service experiences
  • Coordinate special order parts delivery and follow up with customers
  • Perform administrative tasks to support the service department's operations
Requirements:
  • Current or recent experience in a customer contact position
  • Ability to work a varied schedule, including evenings and weekends
  • Strong communication and organizational skills
  • Basic computer skills and ability to learn our CDK system
  • High school diploma or equivalent
What We Offer:
  • A competitive salary and bonus potential
  • A comprehensive benefits package, including medical, dental, and vision insurance
  • A 401(k) retirement plan and paid time off
  • Opportunities for career advancement and professional growth

We are an equal opportunity employer and welcome applications from qualified candidates. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, please submit your application today.