Call Center Claims Specialist

1 day ago


Brea, California, United States Meduit Full time

We are seeking a skilled Call Center Claims Specialist to join our team at Meduit in Brea, California. As a full-time employee, you will work Monday through Friday with an 8-hour shift and earn a competitive starting salary of $17.00 per hour.

Your primary responsibilities will include helping patients understand financial responsibility, taking inbound and making outbound calls to resolve outstanding balances, and meeting established metric goals. You will also be responsible for following established procedures to resolve patient account balances, identifying consumer payment plans, and documenting all conversations electronically.

To succeed in this role, you must have excellent interpersonal, verbal, and written communication skills, as well as high integrity and the ability to work in a fast-paced environment. A background check will be required, and a high school diploma or equivalent is necessary. Knowledge of medical terminology, HIPAA, Medicaid, Medicare, insurance, and FDCPA is preferred.

We offer a comprehensive training program, medical, dental, and vision insurance, HSA and FSA options, 401(K) plans with company match, PTO and paid holidays, employer-paid life insurance, and long-term disability coverage. At Meduit, we strive to create a positive and supportive work atmosphere, and we encourage internal growth and development.



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