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Healthcare Support Specialist

2 months ago

Norwell, Massachusetts, United States CareWell Urgent Care Full time

Company Overview:
CareWell Urgent Care is a leading provider of urgent medical services, dedicated to delivering exceptional patient care in a modern facility.

Position Summary:
We are currently in search of a reliable full-time Healthcare Support Specialist or EMT-Basic to join our innovative urgent care team. This role involves working in a dynamic environment, providing essential support to our clinical staff.

Key Responsibilities:
As a Healthcare Support Specialist, your responsibilities will include:

  • Preparing examination and treatment areas with necessary medical instruments.
  • Recording patient medical histories and vital signs accurately.
  • Assisting patients in preparation for examinations and treatments.
  • Applying splints and dressings as needed.
  • Supporting physicians during minor surgical procedures and physical examinations.
  • Conducting phlebotomy and managing laboratory documentation.
  • Dispensing medications as directed by the healthcare provider.
  • Educating patients on discharge instructions and addressing their concerns.

Administrative Duties:
Your role will also encompass various clerical tasks, including:

  • Maintaining accurate patient records for clinical and billing purposes.
  • Documenting patient interactions and relevant information.
  • Assisting with the scheduling of tests and treatments.
  • Managing phone inquiries and directing them appropriately.
  • Ensuring the clinical environment is well-stocked and organized.

Qualifications:
To be successful in this role, candidates should possess:

  • A high school diploma or equivalent.
  • 1-5 years of experience as a Medical Assistant, EMT, CNA, or LNA.
  • Relevant certifications in the medical field.

Skills Required:
The ideal candidate will demonstrate:

  • Strong attention to detail and accuracy.
  • Excellent communication skills, both verbal and written.
  • The ability to manage multiple tasks efficiently.
  • A proactive approach to problem-solving.
  • Confidentiality in handling sensitive information.

Work Environment:
This position operates within a medical office setting, with potential exposure to various health-related conditions.

Physical Requirements:
The role requires a full range of motion, including manual dexterity and the ability to stand for extended periods. Candidates should be able to lift items weighing up to 50 pounds and work under varying conditions.

Benefits:
CareWell offers a comprehensive benefits package, including medical, dental, and vision insurance, along with a 401K plan and paid time off.

Commitment to Diversity:
CareWell Urgent Care is an Equal Opportunity Employer, welcoming applicants from diverse backgrounds.