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Business Operations Leader
2 months ago
What We Offer:
Join us and discover the benefits of being part of our team:
Compensation:
Competitive salary range of $70,000 - $75,500
Additional Benefits:
- Cellphone reimbursement
- Incentive opportunities
- Daily pay options
- Paid time off and holiday compensation
- Comprehensive benefits including medical, dental, vision, and disability coverage
- 401K plan with employer contributions
- Health Savings and Flexible Spending Accounts
- A culture centered around values (#OMGLIFE)
- Opportunities for personal and professional growth
- Referral bonuses for bringing in new talent
- Discounts on lodging, dining, spa services, golf, and retail
- Employee assistance programs
- Volunteer opportunities through "Columbia Cares"
- Participation in committees focused on fun, philanthropy, and diversity
- Opportunities for task force involvement to advance your career globally
- Access to an online learning platform for continuous development
- Third-party perks including discounts on various services and entertainment
Our Promise to You:
At Columbia Hospitality, we believe in the power of human connection. Our mission is to create exceptional experiences, and we are committed to fostering a supportive and inclusive environment where our team members can thrive. We value trust, respect, and camaraderie, and we strive to make a positive impact on everyone we encounter.
Your Responsibilities:
Key Functions:
- Build and maintain strong, professional relationships with clients through effective communication.
- Support sales initiatives by promoting repeat business.
- Adhere to established operational guidelines for group events.
- Gather essential information from clients to ensure smooth operations and satisfaction.
- Relay all relevant information to operational teams promptly and accurately.
- Foster open communication and positive relationships across departments.
- Address operational challenges, assist with special projects, and participate in meetings.
Qualifications:
- Bachelor’s degree from an accredited institution or 2-3 years of relevant experience.
- Proficiency in English for effective communication and interpretation of business materials.
- Strong presentation skills to engage with managers, clients, and the public.
- Ability to perform calculations related to discounts, commissions, and other financial metrics.
- Problem-solving skills in non-standard situations.
- Basic negotiation and customer service skills.
Technical Skills:
- Proficient in Microsoft Office Suite, particularly Outlook, Excel, and Word.
Work Environment:
Columbia Hospitality is dedicated to creating a diverse and inclusive workplace. We welcome candidates from all backgrounds and encourage you to apply even if your experience does not meet every qualification listed. You may be the ideal fit for this or other opportunities within our organization.
About Columbia Hospitality:
We are a leading management and consulting firm with over 25 years of experience in the hospitality industry. Our portfolio includes award-winning hotels, resorts, residential communities, restaurants, and distinctive venues. We are proud to be recognized as one of the top companies to work for, committed to providing a dynamic and nurturing environment for our team members.
