Customer Experience Ambassador

5 days ago


Dublin, California, United States Savers Thrifts Stores Full time
Join Our Team as a Customer Experience Ambassador

We are Savers Thrift Stores, a leading retailer of second-hand clothing and household items. We're committed to making a positive impact on the environment and local communities through our sustainable business practices.

About the Role:
This is an exciting opportunity for a customer-focused individual to join our team as a Customer Service Associate. As a key member of our store team, you will provide exceptional customer service, ensuring that every customer has a positive shopping experience. You'll work collaboratively with your colleagues to maintain a clean, organized, and visually appealing store environment.

Key Responsibilities:
* Provide outstanding customer service, responding to customer inquiries and resolving any issues promptly and professionally
* Maintain a thorough knowledge of our products, including prices, locations, and features
* Work effectively in a fast-paced environment, prioritizing tasks and managing time efficiently
* Collaborate with colleagues to achieve sales targets and maintain high levels of customer satisfaction
* Ensure all store areas are tidy and well-organized, maintaining a safe and welcoming environment for customers

About Us:
Savers Thrift Stores is a purpose-driven company that values diversity, equity, and inclusion. We're proud to have a culture that supports personal and professional growth, with opportunities for career advancement and development.

What We Offer:
* Competitive hourly rate: $15.50 - $17.00 depending on role and experience
* Opportunities for career advancement and professional growth
* Comprehensive training program to support your success
* Collaborative and supportive team environment

Requirements:
* Excellent communication and interpersonal skills
* Ability to work in a fast-paced environment, prioritizing tasks and managing time efficiently
* Strong problem-solving and conflict resolution skills
* Physical ability to lift up to 25 pounds and stand for long periods

How to Apply:
If you're passionate about providing exceptional customer service and working in a dynamic retail environment, we'd love to hear from you

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