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Customer Service and Sales Representative

2 months ago

Albuquerque, New Mexico, United States Polar Marketing Full time
Job Description

We are seeking a highly motivated and results-driven Customer Service and Sales Representative to join our team at Polar Marketing. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences and driving sales growth.

Key Responsibilities:

  • Communicate with customers to understand their needs, resolve issues, and recommend products/services
  • Build and maintain strong relationships with new and existing customers
  • Provide timely and effective responses to customer inquiries
  • Manage customer objections and concerns in a professional and respectful manner
  • Collaborate with colleagues to ensure seamless customer service and sales support
  • Receive and act on customer feedback to improve the overall customer experience
  • Participate in regular team meetings to stay up-to-date on product knowledge, sales strategies, and company initiatives

Requirements:

  • 1-3 years of experience in sales, customer service, retail, or client relations
  • High School diploma or equivalent
  • Excellent communication, problem-solving, and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Strong time management and organizational skills

What We Offer:

  • Competitive compensation and bonus structure
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance